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- Tasks: Welcome guests, manage communications, and ensure a memorable experience.
- Company: Manorview, where we prioritise making life better for everyone.
- Benefits: Higher-than-minimum wage, tips, free meals, and profit sharing after one year.
- Why this job: Be the first face guests see and create unforgettable memories.
- Qualifications: Strong communication skills and attention to detail are essential.
- Other info: Enjoy perks, career development, and a supportive team environment.
The predicted salary is between 1200 - 1600 £ per month.
We’re about much more than hospitality! We’re striving to make life better for people – whether they are team, guests or community, through our everyday actions and decisions. Our team care for others, bring their best and help us move forward, whatever job they do.
ABOUT THE ROLE… We have a passion for Making Memories in Manorview, whether it be a first or a last, we want our clients and guests to have an experience they will never forget. This role is key to ensure we can deliver this! You will be the first face that our guests, team, and suppliers see, you will be responsible for making that first impression. Reporting into the Head Receptionist you will support the department to coordinate guest check-ins as well as managing incoming calls and enquiries.
WHAT WILL YOU BE RESPONSIBLE FOR…
- Meet and Greet our guests on arrival
- Managing internal and external communication from guests regularly through different communication channels
- Ensuring that all external contractors are signed in and aware of our Fire Safety procedures
- Take payments for bookings, managing deposits and banking during your shift
- Update guest information into our system as and when required
This list is not exhaustive and other adhoc tasks may be required, and will be discussed with you in advance.
ARE YOU THE RIGHT PERSON… At Manorview we have an array of different personalities and think it’s fantastic! We champion individuality and above all else we want our team to express who they are! You are a friendly, welcoming individual, who is organised and detail orientated, with a passion for making a great first impression. You will be able to work under pressure at times where required to multi-task across a number of different tasks as they crop up.
EXPERIENCE AND SKILLS REQUIRED…
- Exceptional attention to detail and ability to manage workload (Essential)
- Excellent communication skills (Essential)
- Ability to work under your own initiative (Essential)
- Previous Administrative Experience (Desirable)
- Experience with ResDiary, Procure Wizard or Hotel Executive (Desirable)
We pay a fair wage – with our hourly pay being higher than the Government rates, at a minimum. Your earnings will be further enhanced by our 10% service charges and other tips that guests leave – with 100% of tips being retained by the team. We make life better for our team by:
- Offering great perks and benefits to be enjoyed by you and your family!
- Sharing our profits with you after 1 year of service
- Giving you free meals, soft drinks and hot drinks on shift
- Listening to our team via surveys and feedback sessions
- Offering free wellbeing services and resources, for help whenever you need it
- Creating great learning and development opportunities to support your career
Receptionist in Largs employer: The Commercial Hotel
Contact Detail:
The Commercial Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Largs
✨Tip Number 1
First impressions matter, so when you walk into that interview, bring your best self! Smile, be friendly, and show your enthusiasm for the role. Remember, you're not just a candidate; you're the face of what they want to represent!
✨Tip Number 2
Practice makes perfect! Before your interview, rehearse common questions and think about how your skills match the job description. This will help you feel more confident and articulate when discussing your experience.
✨Tip Number 3
Don’t forget to ask questions! Show your interest in the company and the role by preparing thoughtful questions about their values and culture. This not only helps you gauge if it’s the right fit but also demonstrates your genuine interest.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows you’re proactive and appreciate the opportunity, which is exactly the kind of attitude they’re looking for!
We think you need these skills to ace Receptionist in Largs
Some tips for your application 🫡
Be Yourself: We want to see the real you! Don’t be afraid to let your personality shine through in your application. Show us how your unique traits can contribute to making memorable experiences for our guests.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Focus on your attention to detail and communication skills, as these are key for the Receptionist role.
Show Enthusiasm: Let your passion for hospitality and helping others come across in your writing. We love candidates who are excited about making a difference and creating unforgettable moments for our guests!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. We can’t wait to hear from you!
How to prepare for a job interview at The Commercial Hotel
✨Know the Company Culture
Before your interview, take some time to understand the company’s values and culture. Manorview is all about making life better for people, so think about how you can demonstrate your passion for hospitality and making memorable experiences.
✨Showcase Your Communication Skills
As a receptionist, excellent communication is key. Prepare examples of how you've effectively managed guest interactions or handled inquiries in previous roles. This will show that you can handle the diverse communication channels mentioned in the job description.
✨Demonstrate Attention to Detail
Since the role requires exceptional attention to detail, be ready to discuss specific instances where your organisational skills made a difference. Whether it was managing bookings or ensuring accurate guest information, highlight your ability to keep everything in check.
✨Prepare for Multi-tasking Scenarios
The job mentions working under pressure and multi-tasking. Think of examples from your past experience where you successfully juggled multiple tasks at once. This will reassure the interviewers that you can handle the dynamic nature of the role.