Deputy GM: Lead Hospitality & Guest Experience in Largs
Deputy GM: Lead Hospitality & Guest Experience

Deputy GM: Lead Hospitality & Guest Experience in Largs

Largs Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver exceptional guest experiences and manage daily operations.
  • Company: A vibrant hospitality venue in beautiful Scotland.
  • Benefits: Competitive wage, 10% service charge, free meals, and profit sharing after one year.
  • Why this job: Join a passionate team and make a real difference in guest satisfaction.
  • Qualifications: Experience in hospitality and strong leadership skills.
  • Other info: Great opportunity for career growth in a supportive environment.

The predicted salary is between 36000 - 60000 £ per year.

A hospitality venue in Scotland is searching for a Deputy General Manager to lead the team and ensure exceptional guest service. You will help manage operations, assist the General Manager, and implement high hospitality standards. This role offers a competitive wage with a 10% service charge to boost earnings. The venue values team input and offers great benefits including free meals on shift and profit sharing after one year of service.

Deputy GM: Lead Hospitality & Guest Experience in Largs employer: The Commercial Hotel

Join a vibrant hospitality venue in Scotland that prioritises exceptional guest experiences and values team collaboration. With competitive wages, a 10% service charge to enhance earnings, and fantastic benefits like free meals on shift and profit sharing after one year, this is an excellent opportunity for those seeking growth in a supportive work culture.
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Contact Detail:

The Commercial Hotel Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Deputy GM: Lead Hospitality & Guest Experience in Largs

✨Tip Number 1

Network like a pro! Reach out to folks in the hospitality industry, especially those who work at venues you admire. A friendly chat can lead to insider info about job openings and even recommendations.

✨Tip Number 2

Show off your personality during interviews! The hospitality sector thrives on great guest experiences, so let your passion for service shine through. Share stories that highlight your skills and how you’ve made guests feel special.

✨Tip Number 3

Research the venue before your interview. Knowing their values, menu, and guest experience approach will help you tailor your answers and show you’re genuinely interested in being part of their team.

✨Tip Number 4

Don’t forget to apply through our website! We make it easy for you to find roles that match your skills and passions. Plus, it’s a great way to stay updated on new opportunities in the hospitality field.

We think you need these skills to ace Deputy GM: Lead Hospitality & Guest Experience in Largs

Leadership Skills
Guest Service Excellence
Operational Management
Team Management
Hospitality Standards Implementation
Communication Skills
Problem-Solving Skills
Financial Acumen
Staff Training and Development
Customer Relationship Management
Adaptability
Time Management

Some tips for your application 🫡

Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your commitment to exceptional guest service and how you’ve gone above and beyond in previous roles.

Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this specific role. Highlight relevant skills and experiences that align with the Deputy GM position, especially those related to team leadership and operational management.

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality, so don’t be afraid to let it come through while maintaining professionalism.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team in Scotland!

How to prepare for a job interview at The Commercial Hotel

✨Know the Venue Inside Out

Before your interview, make sure to research the hospitality venue thoroughly. Understand its values, mission, and the type of guest experience they aim to provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Showcase Your Leadership Skills

As a Deputy General Manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed a team or improved guest satisfaction. Highlight your ability to motivate others and implement high hospitality standards.

✨Prepare for Scenario-Based Questions

Expect to face scenario-based questions that assess your problem-solving skills in a hospitality context. Think about how you would handle difficult guests or operational challenges. Practising these scenarios can help you articulate your thought process clearly during the interview.

✨Emphasise Team Collaboration

Since the venue values team input, be ready to discuss how you foster collaboration and encourage feedback within your team. Share specific instances where you’ve worked closely with others to enhance guest experiences or improve operations.

Deputy GM: Lead Hospitality & Guest Experience in Largs
The Commercial Hotel
Location: Largs
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  • Deputy GM: Lead Hospitality & Guest Experience in Largs

    Largs
    Full-Time
    36000 - 60000 £ / year (est.)
  • T

    The Commercial Hotel

    50-100
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