At a Glance
- Tasks: Lead membership sales, develop strategies, and enhance member experiences.
- Company: Bowfield Hotel & Spa, a vibrant community-focused health club.
- Benefits: Competitive salary, profit share, free health club membership, and discounts.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Join a passionate team and make a real impact on member engagement.
- Qualifications: Experience in sales or membership roles, strong leadership, and communication skills.
The predicted salary is between 36000 - 60000 £ per year.
Bowfield Hotel & Spa is more than a health club — it’s a thriving community where our members feel supported, motivated, and at home. With an ever-growing membership base and an exciting period of development ahead, we’re looking for a passionate and performance-driven Membership Sales Manager to lead our sales strategy and deliver an exceptional member experience from first contact through long-term retention.
What You’ll Do
- Sales & Business Development
- Lead on all membership sales activity to consistently achieve monthly and annual targets.
- Develop and deliver a proactive sales plan, including campaigns, outreach and events.
- Convert enquiries through tours, consultations and excellent relationship building.
- Build partnerships in the local community to increase brand awareness and new member acquisition.
- Member Experience & Retention
- Ensure every enquiry, tour and onboarding journey feels personal, welcoming and aligned with the Bowfield experience.
- Monitor member feedback and retention data, introducing improvements where needed.
- Create a sense of community by supporting on-club events, challenges and initiatives.
- Leadership & Operations
- Lead, motivate and develop the membership team to deliver excellence in service and performance.
- Produce accurate reports to track sales performance, forecasting and KPIs.
- Collaborate closely with the Health Club Manager, fitness team, spa and hotel departments to support an integrated guest and member experience.
What We’re Looking For
- Proven experience in a membership, sales or business development role – ideally within leisure, fitness, hospitality or service industries.
- A natural salesperson who is confident, personable and driven by results.
- Strong leadership ability with experience motivating teams to success.
- Excellent communication skills and a passion for cultivating long-term relationships.
- Highly organised, commercially minded and comfortable analysing performance data.
- Someone who thrives in a fast-paced, people-focused environment.
What We Offer
- Competitive salary & profit share scheme.
- Complimentary health club membership.
- Discounts across Manorview hotels, restaurants, and spa.
- Full training and ongoing development.
Membership Sales Manager in Johnstone employer: The Commercial Hotel
At Bowfield Hotel & Spa, we pride ourselves on being more than just a health club; we are a vibrant community dedicated to fostering member engagement and satisfaction. As a Membership Sales Manager, you will thrive in a supportive environment that values personal growth, offering competitive salaries, profit-sharing schemes, and comprehensive training opportunities. Join us in creating memorable experiences for our members while enjoying discounts across our facilities and the chance to lead a passionate team in a dynamic setting.
StudySmarter Expert Advice🤫
We think this is how you could land Membership Sales Manager in Johnstone
✨Tip Number 1
Get to know the company inside out! Research Bowfield Hotel & Spa, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for their community.
✨Tip Number 2
Network like a pro! Attend local events or connect with current employees on LinkedIn. Building relationships can give you an edge and might even lead to a referral — which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to sales and member experience. Think about how you can demonstrate your leadership skills and how you’ve driven results in past roles.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows that you’re genuinely interested in the role. Plus, it keeps you on their radar!
We think you need these skills to ace Membership Sales Manager in Johnstone
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through. We want to see that you're genuinely excited about being part of our community and helping others feel at home.
Tailor Your Experience:Make sure to highlight your relevant experience in membership sales or business development. We’re looking for someone who can drive results, so share specific examples of how you've achieved targets in the past.
Be Personable:Since this role is all about building relationships, use a friendly tone in your application. Show us that you’re not just a numbers person but also someone who values connection and community.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at The Commercial Hotel
✨Know Your Numbers
Before the interview, brush up on your sales metrics and achievements. Be ready to discuss how you've met or exceeded targets in previous roles. This will show that you're results-driven and understand the importance of performance data.
✨Showcase Your People Skills
As a Membership Sales Manager, building relationships is key. Prepare examples of how you've successfully engaged with members or clients in the past. Highlight your ability to create a welcoming environment and foster community spirit.
✨Be Proactive with Ideas
Think about potential sales strategies or community partnerships you could implement at Bowfield Hotel & Spa. Presenting fresh ideas during the interview will demonstrate your initiative and passion for driving membership growth.
✨Prepare for Team Dynamics
Since leadership is a big part of this role, be ready to discuss your experience in motivating teams. Share specific examples of how you've led a team to success, and how you plan to inspire the membership team at Bowfield.
