At a Glance
- Tasks: Supervise children in a fun and safe environment while delivering excellent customer service.
- Company: Join a vibrant hospitality team dedicated to creating unforgettable experiences.
- Benefits: Competitive pay, tips, free meals, and wellness resources for you and your family.
- Other info: Great opportunities for personal growth and career development await you!
- Why this job: Make lasting memories for children while enjoying a supportive and dynamic work culture.
- Qualifications: Experience with children aged 6 months to 12 years and strong communication skills.
The predicted salary is between 12 - 15 £ per hour.
ABOUT US… Creating amazing customer experiences is what we love to do, but our real passion is having a positive impact on people! Whether they are Team, Customers, Partners, or Local Communities. We do this through operating our collection of Hotels, Wedding Venues, Restaurants, Bars, Nightclubs, Spa and Health Club. Whether we are hosting someone’s special day, or training our team, our focus is always on how we can continuously make life better through hospitality.
ABOUT THE ROLE… We have a passion for Making Memories in Manorview, whether it be a first or a last, we want our clients and guests to have an experience they will never forget. This role is key to ensure we can deliver this! You will be responsible for supervising the Creche/Soft Play facility that we have within our Leisure Department within the Bowfield Hotel and Country Club. You will monitor play activities and other core services for the department whilst maintaining the Health and Safety of the children who attend.
WHAT WILL YOU BE RESPONSIBLE FOR…
- Supervise children in a safe and secure environment
- Stop behaviour which could be deemed dangerous
- Respond quickly to emergency situations
- Deliver excellent customer service and resolve customer complaints should they arise
- Devise and participate in children’s fun activities
- Undertake general administrative tasks as required
This list is not exhaustive and other adhoc tasks may be required as required.
ARE YOU THE RIGHT PERSON… At Manorview we have an array of different personalities and think it’s fantastic! We champion individuality and above all else we want our team to express who they are! You are friendly, welcoming individual that enjoys working with young people. You will be detail orientated and ensure that Safety is maintained for all those in the Soft Play Area.
EXPERIENCE AND SKILLS REQUIRED…
- Experience working with Children from the age of 6 months – 12 years of age (Essential)
- Up to date PVG Disclosure (Essential)
- Exceptional attention to detail and ability to manage workload (Essential)
- Excellent communication skills (Essential)
- Ability to work under your own initiative (Essential)
We pay a fair wage – with our hourly pay being higher than the Government rates, at a minimum. Your earnings will be further enhanced by our 10% service charges and other tips that guests leave – with 100% of tips being retained by the team. We make life better for our team by:
- Offering great perks and benefits to be enjoyed by you and your family!
- Sharing our profits with you after 1 year of service
- Giving you free meals, soft drinks and hot drinks on shift
- Listening to our team via surveys and feedback sessions
- Offering free wellbeing services and resources, for help whenever you need it
- Creating great learning and development opportunities to support your career
Creche/Soft Play Attendant in Johnstone employer: The Commercial Hotel
At Manorview, we pride ourselves on creating unforgettable experiences for our guests while fostering a vibrant and inclusive work culture. As a Creche/Soft Play Attendant at the Bowfield Hotel and Country Club, you will enjoy competitive pay, generous tips, and a range of benefits including free meals and wellbeing resources, all within a supportive environment that champions individuality and personal growth. Join us in making life better for our team and the communities we serve!
StudySmarter Expert Advice🤫
We think this is how you could land Creche/Soft Play Attendant in Johnstone
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Commercial Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Commercial Hotel
Don't be shy about reaching out to The Commercial Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Creche/Soft Play Attendant in Johnstone
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Commercial Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Commercial Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
