At a Glance
- Tasks: Lead a team to maintain high cleanliness standards and ensure guest satisfaction.
- Company: Manorview, a hospitality leader focused on making memorable experiences.
- Benefits: Higher-than-minimum wage, tips retention, free meals, and profit sharing after one year.
- Other info: Enjoy a supportive culture with wellbeing resources and career development.
- Why this job: Join a vibrant team that values individuality and offers growth opportunities.
- Qualifications: 1+ years in housekeeping, strong attention to detail, and excellent communication skills.
The predicted salary is between 24000 - 36000 € per year.
Overview
We’re about much more than hospitality! We’re striving to make life better for people – whether they are team, guests or community, through our everyday actions and decisions. Our team care for others, bring their best and help us move forward, whatever job they do.
We have a passion for Making Memories in Manorview, whether it be a first or a last, we want our clients and guests to have an experience they will never forget. This role is key to ensure we can deliver this!
You will report to the Head of Housekeeping, supporting to manage the Housekeeping department to deliver world class room and venue standards for our guests.
Responsibilities
- Leading your team on shift to achieve high standards of cleanliness throughout the rooms and public areas
- Training and Development of the Housekeeping Department
- Deputise for the Head of Housekeeping on occasions
- Comply with Health & Safety Standards
- Liaise with the Maintenance Team as required to fix issues in a timely manner
- Communicate effectively with Reception regarding check outs and check ins to manage yours and your teams time effectively
- Daily upkeep of compliance for all Hot Tubs (If Applicable)
- Servicing our External Lodges as part of daily cleaning routines
- This list is not exhaustive and other adhoc tasks may be required, and will be discussed with you in advance
Are you the right person
At Manorview we have an array of different personalities and think it’s fantastic! We champion individuality and above all else we want our team to express who they are!
You are a task orientated individual, who strives for perfection, leading by example to upskill your department alongside the Head Housekeeper to deliver world class standards!
Experience and skills required
- Minimum of 1 Years experience within a Housekeeping/Cleanliness environment (Essential)
- Exceptional attention to detail and ability to manage workload (Essential)
- Excellent communication skills (Essential)
- Ability to work under your own initiative (Essential)
- Experience managing a team in a housekeeping environment (Desirable)
- Knowledge of Procure Wizard (Desirable)
We pay a fair wage – with our hourly pay being higher than the Government rates, at a minimum. Your earnings will be further enhanced by our 10% service charges and other tips that guests leave – with 100% of tips being retained by the team.
Benefits and culture
- We make life better for our team by offering great perks and benefits to be enjoyed by you and your family!
- Sharing our profits with you after 1 year of service
- Giving you free meals, soft drinks and hot drinks on shift
- Listening to our team via surveys and feedback sessions
- Offering free wellbeing services and resources, for help whenever you need it
- Creating great learning and development opportunities to support your career
Housekeeping Team Leader in Glasgow employer: The Commercial Hotel
At Manorview, we pride ourselves on being more than just a hospitality provider; we are a community that values individuality and teamwork. As a Housekeeping Team Leader, you will enjoy competitive pay, including service charges and tips, alongside a supportive work culture that prioritises employee wellbeing and development. With opportunities for career growth and a commitment to making life better for our team and guests alike, Manorview is an exceptional place to build a rewarding career in the heart of the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Team Leader in Glasgow
✨Tip Number 1
Get to know the company culture! Before your interview, check out Manorview's social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your communication skills! As a Housekeeping Team Leader, you'll need to liaise with various departments. Role-play common scenarios with a friend to boost your confidence and ensure you can express your ideas clearly during the interview.
✨Tip Number 3
Show off your leadership experience! Think of specific examples where you've led a team or improved processes. Be ready to share these stories during your interview to demonstrate how you can help maintain those world-class standards at Manorview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the Manorview family. Don’t miss out on this opportunity!
We think you need these skills to ace Housekeeping Team Leader in Glasgow
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! We want to see how you care for others and create unforgettable experiences. Share any personal stories or examples that highlight your commitment to making memories.
Highlight Your Team Leadership Skills:As a Housekeeping Team Leader, you'll be guiding your team to achieve high standards. Make sure to mention any previous experience leading a team, and how you’ve motivated others to deliver their best work. We love seeing candidates who can inspire and uplift their colleagues!
Be Detail-Oriented:Attention to detail is key in housekeeping! In your application, emphasise your ability to manage workloads and maintain cleanliness. Use specific examples of how you've ensured high standards in past roles to show us you’re the right fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website! It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re serious about joining our fantastic team at Manorview!
How to prepare for a job interview at The Commercial Hotel
✨Know Your Stuff
Before the interview, make sure you understand the role of a Housekeeping Team Leader inside out. Familiarise yourself with the responsibilities listed in the job description, especially around leading a team and maintaining high cleanliness standards. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Leadership Skills
Since this role involves managing a team, be ready to share examples of how you've successfully led others in the past. Think about specific situations where you trained or motivated your team to achieve great results. This will demonstrate your capability to lead by example and inspire others.
✨Communicate Clearly
Effective communication is key in this role, so practice articulating your thoughts clearly. During the interview, make sure to listen carefully to the questions asked and respond thoughtfully. You might even want to prepare a few questions of your own to ask about the team dynamics and how they communicate with other departments.
✨Emphasise Attention to Detail
As a Housekeeping Team Leader, attention to detail is crucial. Be prepared to discuss how you ensure high standards of cleanliness and compliance with health and safety regulations. Share any relevant experiences where your keen eye for detail made a difference, whether it was in a previous job or during training.
