At a Glance
- Tasks: Lead a team to maintain high cleanliness standards and ensure guest satisfaction.
- Company: Manorview is dedicated to enhancing lives through exceptional hospitality and community care.
- Benefits: Enjoy competitive pay, tips, free meals, and wellbeing resources.
- Why this job: Join a vibrant team that values individuality and offers growth opportunities in a fun environment.
- Qualifications: 1 year of housekeeping experience, strong attention to detail, and excellent communication skills required.
- Other info: Opportunity for profit sharing after one year and a supportive work culture.
The predicted salary is between 24000 - 36000 £ per year.
We’re about much more than hospitality! We’re striving to make life better for people – whether they are team, guests or community, through our everyday actions and decisions. Our team care for others, bring their best and help us move forward, whatever job they do.
ABOUT THE ROLE…
We have a passion for Making Memories in Manorview, whether it be a first or a last, we want our clients and guests to have an experience they will never forget. This role is key to ensure we can deliver this!
You will report to the Head of Housekeeping, supporting to manage the Housekeeping department to deliver world class room and venue standards for our guests.
WHAT WILL YOU BE RESPONSIBLE FOR…
- Leading your team on shift to achieve high standards of cleanliness throughout the rooms and public areas
- Training and Development of the Housekeeping Department
- Deputise for the Head of Housekeeping on occasions
- Comply with Health & Safety Standards
- Liaise with the Maintenance Team as required to fix issues in a timely manner
- Communicate effectively with Reception regarding check outs and check ins to manage yours and your teams time effectively
- Daily upkeep of compliance for all Hot Tubs (If Applicable)
- Servicing our External Lodges as part of daily cleaning routines
- This list is not exhaustive and other adhoc tasks may be required, and will be discussed with you in advance
ARE YOU THE RIGHT PERSON…
At Manorview we have an array of different personalities and think it’s fantastic! We champion individuality and above all else we want our team to express who they are!
You are a task orientated individual, who strives for perfection, leading by example to upskill your department alongside the Head Housekeeper to deliver world class standards!
EXPERIENCE AND SKILLS REQUIRED…
- Minimum of 1 Years experience within a Housekeeping/Cleanliness environment (Essential)
- Exceptional attention to detail and ability to manage workload (Essential)
- Excellent communication skills (Essential)
- Ability to work under your own initiative (Essential)
- Experience managing a team in a housekeeping environment (Desirable)
- Knowledge of Procure Wizard (Desirable)
We pay a fair wage – with our hourly pay being higher than the Government rates, at a minimum. Your earnings will be further enhanced by our 10% service charges and other tips that guests leave – with 100% of tips being retained by the team.
We make life better for our team by:
- Offering great perks and benefits to be enjoyed by you and your family!
- Sharing our profits with you after 1 year of service
- Giving you free meals, soft drinks and hot drinks on shift
- Listening to our team via surveys and feedback sessions
- Offering free wellbeing services and resources, for help whenever you need it
- Creating great learning and development opportunities to support your career
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Housekeeping Supervisor employer: The Commercial Hotel
Contact Detail:
The Commercial Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor
✨Tip Number 1
Familiarise yourself with the specific standards of cleanliness and service that Manorview upholds. Understanding their commitment to making memorable experiences will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight your leadership skills by preparing examples of how you've successfully managed a team in a housekeeping environment. Be ready to discuss how you motivate and train your team to achieve high standards.
✨Tip Number 3
Demonstrate your attention to detail by sharing specific instances where your meticulousness has led to improved cleanliness or guest satisfaction. This will show that you understand the importance of maintaining high standards.
✨Tip Number 4
Prepare to discuss your communication strategies, especially how you liaise with other departments like Maintenance and Reception. Effective communication is key in this role, so showcasing your skills here will be beneficial.
We think you need these skills to ace Housekeeping Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Housekeeping Supervisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in housekeeping, particularly any leadership roles. Use bullet points to make it easy to read and focus on achievements that demonstrate your attention to detail and ability to manage a team.
Write a Compelling Cover Letter: In your cover letter, express your passion for hospitality and making memorable experiences for guests. Highlight specific examples of how you've led teams or improved cleanliness standards in previous roles, and explain why you want to work at Manorview.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the role of Housekeeping Supervisor.
How to prepare for a job interview at The Commercial Hotel
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've contributed to creating memorable experiences for guests in your previous roles.
✨Demonstrate Leadership Skills
As a Housekeeping Supervisor, you'll need to lead a team effectively. Be prepared to discuss your leadership style and provide examples of how you've successfully managed a team in the past, focusing on training and development.
✨Highlight Attention to Detail
Attention to detail is crucial in housekeeping. During the interview, mention specific instances where your keen eye for detail made a difference in maintaining cleanliness and standards, and how you ensure compliance with health and safety regulations.
✨Prepare Questions About Team Dynamics
Show your interest in the company culture by preparing thoughtful questions about team dynamics and how they support individuality within the workplace. This will demonstrate that you value collaboration and a positive work environment.