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- Tasks: Lead a team to maintain high cleanliness standards and ensure guest satisfaction.
- Company: Join Manorview, where we create unforgettable experiences for our guests.
- Benefits: Competitive pay, tips, free meals, and wellness resources.
- Why this job: Be part of a vibrant team that values individuality and personal growth.
- Qualifications: 1 year of housekeeping experience and strong communication skills required.
- Other info: Enjoy great perks and career development opportunities in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
ABOUT THE ROLE
We have a passion for Making Memories in Manorview, whether it be a first or a last, we want our clients and guests to have an experience they will never forget. This role is key to ensure we can deliver this!
You will report to the Head of Housekeeping, supporting to manage the Housekeeping department to deliver world class room and venue standards for our guests.
WHAT WILL YOU BE RESPONSIBLE FOR
- Leading your team on shift to achieve high standards of cleanliness throughout the rooms and public areas
- Training and Development of the Housekeeping Department
- Deputise for the Head of Housekeeping on occasions
- Comply with Health & Safety Standards
- Liaise with the Maintenance Team as required to fix issues in a timely manner
- Communicate effectively with Reception regarding check outs and check ins to manage yours and your teams time effectively
- Daily upkeep of compliance for all Hot Tubs (If Applicable)
- Servicing our External Lodges as part of daily cleaning routines
This list is not exhaustive and other adhoc tasks may be required, and will be discussed with you in advance.
ARE YOU THE RIGHT PERSON
At Manorview we have an array of different personalities and think it’s fantastic! We champion individuality and above all else we want our team to express who they are!
You are a task orientated individual, who strives for perfection, leading by example to upskill your department alongside the Head Housekeeper to deliver world class standards!
EXPERIENCE AND SKILLS REQUIRED
- Minimum of 1 Years experience within a Housekeeping/Cleanliness environment (Essential)
- Exceptional attention to detail and ability to manage workload (Essential)
- Excellent communication skills (Essential)
- Ability to work under your own initiative (Essential)
- Experience managing a team in a housekeeping environment (Desirable)
- Knowledge of Procure Wizard (Desirable)
We pay a fair wage – with our hourly pay being higher than the Government rates, at a minimum. Your earnings will be further enhanced by our 10% service charges and other tips that guests leave – with 100% of tips being retained by the team.
We make life better for our team by:
- Offering great perks and benefits to be enjoyed by you and your family!
- Sharing our profits with you after 1 year of service
- Giving you free meals, soft drinks and hot drinks on shift
- Listening to our team via surveys and feedback sessions
- Offering free wellbeing services and resources, for help whenever you need it
- Creating great learning and development opportunities to support your career
Housekeeping Supervisor employer: The Commercial Hotel
Contact Detail:
The Commercial Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, check out Manorview's social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your communication skills! As a Housekeeping Supervisor, you'll need to liaise with various teams. Try role-playing common scenarios with a friend to boost your confidence and ensure you can express yourself clearly during the interview.
✨Tip Number 3
Show off your leadership skills! Think of examples from your past experience where you've led a team or improved standards. Be ready to share these stories during your interview to demonstrate how you can help maintain those world-class standards at Manorview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on joining the Manorview team. Don’t miss out on this opportunity!
We think you need these skills to ace Housekeeping Supervisor
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for creating unforgettable experiences shine through. We want to see how you can contribute to making memories at Manorview!
Highlight Your Experience: Make sure to showcase your previous experience in housekeeping or cleanliness environments. We’re looking for someone with at least a year under their belt, so don’t be shy about sharing your achievements!
Be Clear and Concise: Keep your application clear and to the point. We appreciate good communication skills, so make it easy for us to see why you’d be a great fit for the team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity.
How to prepare for a job interview at The Commercial Hotel
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Housekeeping Supervisor. Familiarise yourself with the key tasks mentioned in the job description, like leading your team and ensuring high cleanliness standards. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Leadership Skills
As a potential supervisor, it's crucial to highlight your experience in managing a team. Prepare examples of how you've successfully led a team in the past, focusing on training and development. This will show that you can inspire and upskill your colleagues, aligning with the company's values.
✨Communicate Effectively
Effective communication is essential in this role, especially when liaising with other departments like Reception and Maintenance. During the interview, practice clear and concise communication. You might even want to prepare a few scenarios where you successfully resolved issues through effective communication.
✨Emphasise Attention to Detail
Attention to detail is a must-have skill for a Housekeeping Supervisor. Be ready to discuss specific instances where your keen eye for detail made a difference in maintaining cleanliness or compliance with health and safety standards. This will reinforce your suitability for the role and show that you strive for perfection.
