At a Glance
- Tasks: Lead the housekeeping team to maintain cleanliness and comfort for guests and staff.
- Company: Manorview values its people as the heart of the business, fostering a supportive environment.
- Benefits: Enjoy competitive pay, tips, free meals, and wellbeing resources.
- Why this job: Join a passionate team dedicated to improving hospitality and creating memorable guest experiences.
- Qualifications: Experience in housekeeping and a commitment to high standards are essential.
- Other info: Be part of a journey that prioritises teamwork and shared success.
The predicted salary is between 28800 - 43200 Β£ per year.
We know every company would say this, but at Manorview it really is true - our people make this business what it is! They are our greatest asset, and we are very lucky to have them.
Our Head Housekeeper is a constant throughout our venues working with their teams to deliver an impeccable standard of cleanliness throughout our rooms, public areas as well as back of house. Our Housekeeping team works incredibly hard to ensure our Guests enjoy a comfortable environment and that our Team have a safe and clean working environment.
They can be found in the stock cupboards ensuring we have adequate provision of clean and well maintained laundry and linen, or out in the corridors monitoring and coaching our teams, or on a busy check-out they can be found with their sleeves rolled up changing beds and cleaning bathrooms.
Our Head Housekeeper is experienced in all elements of Housekeeping using efficient working practices and processes to ensure their team deliver clean rooms in line with Guests expectations. They are regularly found in conversations with other HODs, working together to deliver the entire Guest journey throughout the venue.
We are very excited to welcome you to our team but donβt get us wrong, we are looking for just the right fit. For someone who wants to be part of our journey, who understands our values, purpose and our passion and we wonβt accept anything less.
Skill and experience are necessary to do this job, but more than anything else, we want someone who shares our vision of a hospitality industry that is better and sees themselves being part of the team who can make this happen!
We pay a fair wage β with our hourly pay being higher than the Government rates, at a minimum. Your earnings will be further enhanced by our 10% service charges and other tips that guests leave β with 100% of tips being retained by the team.
We make life better for our team by:
- Offering great perks and benefits to be enjoyed by you and your family!
- Sharing our profits with you after 1 year of service
- Giving you free meals, soft drinks and hot drinks on shift
- Listening to our team via surveys and feedback sessions
- Offering free wellbeing services and resources, for help whenever you need it
- Creating great learning and development opportunities to support your career
Head Housekeeper - Maternity Cover employer: The Commercial Hotel
Contact Detail:
The Commercial Hotel Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Head Housekeeper - Maternity Cover
β¨Tip Number 1
Familiarise yourself with the values and culture of Manorview. Understanding their commitment to teamwork and guest satisfaction will help you align your responses during interviews, showcasing that you're not just a fit for the role but also for the company.
β¨Tip Number 2
Highlight your leadership skills and experience in housekeeping. Be prepared to discuss specific examples of how you've successfully managed teams, improved cleanliness standards, or implemented efficient processes in previous roles.
β¨Tip Number 3
Network with current or former employees of Manorview if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
β¨Tip Number 4
Demonstrate your passion for the hospitality industry during your interactions. Share your vision for creating a better guest experience and how you can contribute to the team's success at Manorview.
We think you need these skills to ace Head Housekeeper - Maternity Cover
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of the Head Housekeeper position. Tailor your application to highlight relevant experience in housekeeping and team management.
Showcase Your Experience: In your CV and cover letter, emphasise your previous experience in housekeeping roles, particularly any leadership positions. Include specific examples of how you've maintained cleanliness standards and managed a team effectively.
Align with Company Values: Manorview values teamwork and a passion for hospitality. Make sure to express your alignment with these values in your application. Share personal anecdotes that demonstrate your commitment to creating a positive environment for both guests and staff.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Head Housekeeper role.
How to prepare for a job interview at The Commercial Hotel
β¨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Talk about why you love creating a clean and welcoming environment for guests, and how you align with the company's values and vision.
β¨Demonstrate Leadership Skills
As a Head Housekeeper, you'll be leading a team. Be prepared to discuss your previous experiences in managing teams, coaching staff, and ensuring high standards of cleanliness. Share specific examples of how you've motivated your team in the past.
β¨Highlight Your Attention to Detail
The role requires a keen eye for detail. During the interview, provide examples of how you've maintained high standards in housekeeping or similar roles. Discuss any efficient working practices you've implemented to improve cleanliness and guest satisfaction.
β¨Prepare Questions About Team Dynamics
Show your interest in the team by preparing thoughtful questions about how the housekeeping team collaborates with other departments. This demonstrates that you understand the importance of teamwork in delivering an exceptional guest experience.