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- Tasks: Lead and support a brilliant team while enhancing guest experiences daily.
- Company: We're dedicated to improving lives through hospitality for our team, guests, and community.
- Benefits: Enjoy higher-than-average pay, tips, free meals, and wellbeing resources.
- Why this job: Join us in transforming the hospitality industry and making a real impact.
- Qualifications: Experience is key, but passion for better hospitality is essential.
- Other info: Profit-sharing after one year and continuous learning opportunities await you!
The predicted salary is between 36000 - 60000 £ per year.
We’re about much more than hospitality! We’re striving to make life better for people – whether they are team, guests or community, through our everyday actions and decisions. Our team care for others, bring their best and help us move forward, whatever job they do.
Our General Managers will Lead, guide and coach the brilliant team we have in our venues. Working daily to offer support and guidance, and finding ways to make hospitality better for them.
- Work closely with the Operations Director and the wider Support Team to continually seek little improvements that make a big difference.
- Deliver exceptional guest service and ensure standards are always kept high.
- Manage the day-to-day operation of the venue.
Skill and experience are necessary to do this job, but more than anything else, we want someone who shares our vision of a hospitality industry that is better and sees themselves being part of the team who can make this happen!
We pay a fair wage – with our hourly pay being higher than the Government rates, at a minimum. Your earnings will be further enhanced by our 10% service charges and other tips that guests leave – with 100% of tips being retained by the team.
We make life better for our team by:
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- Offering great perks and benefits to be enjoyed by you and your family!
- Sharing our profits with you after 1 year of service
- Giving you free meals, soft drinks and hot drinks on shift
- Listening to our team via surveys and feedback sessions
- Offering free wellbeing services and resources, for help whenever you need it
- Creating great learning and development opportunities to support your career
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General Manager employer: The Commercial Hotel
Contact Detail:
The Commercial Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with our company values and mission. Understanding how we strive to make life better for our team, guests, and community will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully guided and coached teams in the past. Highlighting your ability to inspire and support others will resonate well with us.
✨Tip Number 3
Research current trends in the hospitality industry, especially those focused on improving guest experiences. Being knowledgeable about these trends will demonstrate your commitment to enhancing our service standards.
✨Tip Number 4
Prepare thoughtful questions about our operations and team culture. Engaging in meaningful conversations during the interview will show your genuine interest in being part of our vision for a better hospitality industry.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand the company's vision and values. They are looking for someone who shares their commitment to improving hospitality for everyone involved. Reflect this understanding in your application.
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality management. Emphasise your leadership skills, ability to coach teams, and any initiatives you've led that improved guest service or operational efficiency.
Craft a Compelling Cover Letter: In your cover letter, express your passion for hospitality and how you align with their mission of making life better for team members and guests. Share specific examples of how you've contributed to a positive work environment in previous roles.
Showcase Your Problem-Solving Skills: In your application, mention instances where you've identified areas for improvement and implemented changes that had a significant impact. This will demonstrate your proactive approach and ability to enhance operations.
How to prepare for a job interview at The Commercial Hotel
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share personal experiences that highlight your commitment to making life better for guests and team members alike.
✨Demonstrate Leadership Skills
As a General Manager, you'll need to lead and coach your team effectively. Prepare examples of how you've successfully guided teams in the past, focusing on your ability to inspire and motivate others.
✨Emphasise Continuous Improvement
Discuss your approach to seeking improvements in operations. Be ready to share specific instances where you identified areas for enhancement and implemented changes that positively impacted guest experience or team morale.
✨Align with Their Vision
Research the company's values and mission. During the interview, articulate how your personal values align with theirs, particularly regarding creating a better hospitality industry and supporting team wellbeing.
