At a Glance
- Tasks: Lead and inspire a fantastic team to deliver exceptional guest experiences.
- Company: A forward-thinking hospitality company focused on making life better for everyone.
- Benefits: Higher-than-average pay, tips retention, free meals, and wellness resources.
- Other info: Great career development opportunities and a supportive team culture.
- Why this job: Join us in transforming the hospitality industry and making a real difference.
- Qualifications: Experience in management and a passion for improving hospitality.
The predicted salary is between 30000 - 40000 £ per year.
We're about much more than hospitality! We're striving to make life better for people – whether they are team, guests or community, through our everyday actions and decisions. Our team care for others, bring their best and help us move forward, whatever job they do.
Our General Managers will lead, guide and coach the brilliant team we have in our venues. Working daily to offer support and guidance, and finding ways to make hospitality better for them.
Work closely with the Operations Director and the wider Support Team to continually seek little improvements that make a big difference. Deliver exceptional guest service and ensure standards are always kept high. Manage the day-to-day operation of the venue.
Skill and experience are necessary to do this job, but more than anything else, we want someone who shares our vision of a hospitality industry that is better and sees themselves being part of the team who can make this happen!
We pay a fair wage – with our hourly pay being higher than the Government rates, at a minimum. Your earnings will be further enhanced by our 10% service charges and other tips that guests leave – with 100% of tips being retained by the team.
We make life better for our team by:
- Offering great perks and benefits to be enjoyed by you and your family!
- Sharing our profits with you after 1 year of service
- Giving you free meals, soft drinks and hot drinks on shift
- Listening to our team via surveys and feedback sessions
- Offering free wellbeing services and resources, for help whenever you need it
- Creating great learning and development opportunities to support your career
General Manager employer: The Commercial Hotel
Contact Detail:
The Commercial Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work in venues similar to ours. A friendly chat can lead to insider info about job openings and even recommendations.
✨Tip Number 2
Show your passion for hospitality! When you get the chance to meet potential employers or team members, share your vision of making the industry better. Let them see how your values align with ours!
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios specific to general management in hospitality. Think about how you would handle day-to-day operations and improve guest experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team and making a difference.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! We want to see how you connect with our vision of making life better for everyone involved. Share your experiences and what drives you to be part of this industry.
Tailor Your CV: Make sure your CV is tailored to the General Manager role. Highlight relevant skills and experiences that align with our values and the responsibilities mentioned in the job description. We love seeing how your background fits with our mission!
Be Authentic: Don’t be afraid to be yourself in your written application. We appreciate authenticity and want to know who you are beyond your qualifications. Share a bit about your personality and how you can contribute to our team culture.
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and ensures it gets into the right hands. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at The Commercial Hotel
✨Know the Company’s Vision
Before your interview, take some time to understand the company's mission of making life better for people. Familiarise yourself with their values and how they aim to improve hospitality. This will help you align your answers with their vision and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a General Manager, you'll be leading a team, so be prepared to discuss your leadership style. Think of specific examples where you've guided or coached a team to success. Highlight how you can support and motivate others, as this is key to delivering exceptional guest service.
✨Emphasise Continuous Improvement
The company values finding little improvements that make a big difference. Come prepared with ideas or examples from your past experiences where you identified areas for improvement and successfully implemented changes. This shows that you’re proactive and committed to enhancing operations.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and opportunities for development. This not only demonstrates your interest but also helps you gauge if the company is the right fit for you.