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- Tasks: Lead and coach a brilliant team to enhance guest experiences daily.
- Company: Join a hospitality company dedicated to making life better for everyone involved.
- Benefits: Enjoy higher-than-average pay, tips, free meals, and wellness resources.
- Why this job: Be part of a vision to transform the hospitality industry for the better.
- Qualifications: Experience is important, but passion for hospitality and teamwork is key.
- Other info: Profit-sharing after one year and opportunities for personal growth await you!
The predicted salary is between 36000 - 60000 £ per year.
We’re about much more than hospitality! We’re striving to make life better for people – whether they are team, guests or community, through our everyday actions and decisions. Our team care for others, bring their best and help us move forward, whatever job they do.
Our General Managers will lead, guide and coach the brilliant team we have in our venues. Working daily to offer support and guidance, and finding ways to make hospitality better for them.
Responsibilities:
- Work closely with the Operations Director and the wider Support Team to continually seek little improvements that make a big difference.
- Deliver exceptional guest service and ensure standards are always kept high.
- Manage the day-to-day operation of the venue.
Skill and experience are necessary to do this job, but more than anything else, we want someone who shares our vision of a hospitality industry that is better and sees themselves being part of the team who can make this happen!
We pay a fair wage – with our hourly pay being higher than the Government rates, at a minimum. Your earnings will be further enhanced by our 10% service charges and other tips that guests leave – with 100% of tips being retained by the team.
We make life better for our team by:
- Offering great perks and benefits to be enjoyed by you and your family!
- Sharing our profits with you after 1 year of service.
- Giving you free meals, soft drinks and hot drinks on shift.
- Listening to our team via surveys and feedback sessions.
- Offering free wellbeing services and resources, for help whenever you need it.
- Creating great learning and development opportunities to support your career.
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General Manager employer: The Commercial Hotel
Contact Detail:
The Commercial Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarize yourself with our company values and mission. Show how your personal vision aligns with our goal of making life better for everyone involved in the hospitality experience.
✨Tip Number 2
Highlight your leadership skills by sharing specific examples of how you've successfully guided and coached teams in previous roles. We want to see your ability to inspire others!
✨Tip Number 3
Demonstrate your commitment to exceptional guest service. Think of ways you’ve gone above and beyond to enhance customer experiences and be ready to discuss these during your interview.
✨Tip Number 4
Research current trends in the hospitality industry and be prepared to discuss how you can implement innovative ideas that align with our mission of continuous improvement.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand the company's vision and values. They emphasize making life better for people, so reflect this in your application by showcasing your commitment to hospitality and community.
Highlight Relevant Experience: In your CV and cover letter, focus on your previous management experience in hospitality. Provide specific examples of how you've led teams, improved guest services, or implemented successful operational changes.
Showcase Your Leadership Skills: As a General Manager, leadership is key. Use your application to demonstrate your ability to guide and coach teams. Mention any relevant training or mentoring experiences that highlight your leadership style.
Express Your Passion for Hospitality: Make sure to convey your enthusiasm for the hospitality industry in your application. Share personal anecdotes or experiences that illustrate why you are passionate about making hospitality better for both guests and team members.
How to prepare for a job interview at The Commercial Hotel
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share personal experiences that highlight your commitment to making life better for guests and team members alike.
✨Demonstrate Leadership Skills
As a General Manager, you'll be leading a team. Prepare examples of how you've successfully guided and coached others in previous roles. Highlight your ability to inspire and motivate a team to achieve high standards.
✨Focus on Continuous Improvement
Discuss your approach to seeking improvements in operations. Be ready to share specific instances where you identified areas for enhancement and implemented changes that made a significant impact.
✨Align with Their Vision
Research the company's values and mission. During the interview, articulate how your personal vision aligns with theirs, especially regarding creating a better hospitality experience for everyone involved.
