Housekeeping Manager - Lead Impeccable Guest Experience in East Kilbride

Housekeeping Manager - Lead Impeccable Guest Experience in East Kilbride

East Kilbride Full-Time 30000 - 40000 £ / year (est.) No working from home possible
The Commercial Hotel

At a Glance

  • Tasks: Lead a dedicated team to ensure impeccable cleanliness and guest satisfaction.
  • Company: Join Manorview, where our people are our greatest asset!
  • Benefits: Enjoy competitive pay, tips, free meals, and wellness resources.
  • Other info: Great career growth opportunities and a supportive work environment.
  • Why this job: Be part of a passionate team making a real difference in hospitality.
  • Qualifications: Experience in housekeeping and a commitment to high standards.

The predicted salary is between 30000 - 40000 £ per year.

We know every company would say this, but at Manorview it really is true - our people make this business what it is! They're our greatest asset, and we're very lucky to have them.

Our Housekeeping Manager is a constant throughout our venues working with their teams to deliver an impeccable standard of cleanliness throughout our rooms, our public areas as well as our back of house. Our Housekeeping team works incredibly hard to ensure our Guests enjoy a comfortable environment and that our Team have a safe and clean working environment.

They can be found in the stock cupboards ensuring we have adequate provision of clean and well maintained laundry and linen, or out in the corridors monitoring and coaching our teams, or on a busy check-out they can be found with their sleeves rolled up changing beds and cleaning bathrooms.

Our Housekeeping Manager is experienced in all elements of Housekeeping using efficient working practices and processes to ensure their team deliver clean rooms in line with Guests expectations. They are regularly found in conversations with other HOD’s, working together to deliver the entire Guest journey throughout the venue.

We are very excited to welcome you to our team but don't get us wrong, we are looking for just the right fit. For someone who wants to be part of our journey, who understands our values, purpose and our passion and we won't accept anything less.

Skill and experience are necessary to do this job, but more than anything else, we want someone who shares our vision of a hospitality industry that is better and sees themselves being part of the team who can make this happen!

We pay a fair wage – with our hourly pay being higher than the Government rates, at a minimum. Your earnings will be further enhanced by our 10% service charges and other tips that guests leave – with 100% of tips being retained by the team.

We make life better for our team by:

  • Offering great perks and benefits to be enjoyed by you and your family!
  • Sharing our profits with you after 1 year of service
  • Giving you free meals, soft drinks and hot drinks on shift
  • Listening to our team via surveys and feedback sessions
  • Offering free wellbeing services and resources, for help whenever you need it
  • Creating great learning and development opportunities to support your career

Housekeeping Manager - Lead Impeccable Guest Experience in East Kilbride employer: The Commercial Hotel

At Manorview, we pride ourselves on our exceptional team, who are the heart of our hospitality business. As a Housekeeping Manager, you will not only enjoy competitive pay and tips but also benefit from a supportive work culture that prioritises employee wellbeing and development. With opportunities for career growth and a commitment to sharing profits after one year of service, Manorview is dedicated to making your work experience both meaningful and rewarding.

The Commercial Hotel

Contact Details:

The Commercial Hotel Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Housekeeping Manager - Lead Impeccable Guest Experience in East Kilbride

Tip Number 1

Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Housekeeping Manager role. You never know who might have the inside scoop on an opening at Manorview or elsewhere.

Tip Number 2

Show off your skills! When you get the chance to meet potential employers, whether at a job fair or a casual chat, be ready to discuss your experience in housekeeping. Share specific examples of how you've led teams to deliver impeccable cleanliness and guest satisfaction.

Tip Number 3

Be proactive! Don’t just wait for job postings to pop up. Visit our website regularly and apply directly for any roles that catch your eye. This shows initiative and can set you apart from other candidates.

Tip Number 4

Prepare for interviews by researching Manorview’s values and culture. Think about how your vision aligns with ours and be ready to discuss how you can contribute to making the hospitality industry better. We love candidates who share our passion!

We think you need these skills to ace Housekeeping Manager - Lead Impeccable Guest Experience in East Kilbride

Housekeeping Management
Team Leadership
Attention to Detail
Efficient Working Practices
Coaching Skills
Communication Skills
Collaboration with Other Departments

Some tips for your application 🫡

Show Your Passion:When you're writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you share our vision and values, so don’t hold back on expressing why you’re excited about the role!

Tailor Your CV:Make sure your CV is tailored to the Housekeeping Manager position. Highlight your relevant experience and skills that align with what we’re looking for. This shows us that you’ve done your homework and understand what it takes to excel in this role.

Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and avoid fluff – we want to know exactly what you bring to the table!

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and what we stand for.

How to prepare for a job interview at The Commercial Hotel

Know Your Housekeeping Basics

Before the interview, brush up on your knowledge of housekeeping standards and practices. Be ready to discuss efficient cleaning processes and how you ensure a high standard of cleanliness. This shows that you understand the role and can lead a team effectively.

Showcase Your Team Leadership Skills

Prepare examples of how you've successfully managed teams in the past. Talk about your coaching style and how you motivate your team to deliver impeccable service. This is crucial for a Housekeeping Manager, so make sure to highlight your experience in leading by example.

Align with Their Values

Research Manorview's values and mission. During the interview, express how your personal values align with theirs. This will demonstrate that you're not just looking for a job, but that you genuinely want to be part of their journey in creating a better hospitality industry.

Ask Thoughtful Questions

Prepare some insightful questions to ask at the end of your interview. Inquire about their approach to team development or how they handle guest feedback. This shows your interest in the role and helps you gauge if the company culture is the right fit for you.