At a Glance
- Tasks: Lead and coordinate operations across departments to ensure excellent guest experiences.
- Company: A forward-thinking hospitality company focused on making life better for everyone.
- Benefits: Higher-than-minimum wage, tips retention, free meals, and profit sharing after one year.
- Other info: Great perks, career development opportunities, and a supportive work environment.
- Why this job: Join a team dedicated to transforming the hospitality industry and making a real impact.
- Qualifications: Experience in team management and knowledge of health and safety practices.
The predicted salary is between 12 - 15 £ per hour.
We’re about much more than hospitality! We’re striving to make life better for people – whether they are team, guests or community, through our everyday actions and decisions. Our team care for others, bring their best and help us move forward, whatever job they do.
Our DM's have their fingers on the pulse when it comes to the operational side of our venues throughout the day. They co‑ordinate between all departments from the Restaurant and Kitchen, to Reception and Housekeeping as well as the day’s functions supporting the Deputy GM and General Manager to ensure our levels of service are delivered consistently throughout the guest journey.
As a DM you are a confident leader, working to develop your skills and experience and learning every step of the way. You have some experience in managing teams as well as health and safety practices, policies and procedures coupled with basic knowledge of computers and software including e‑mail, Microsoft office and internet communication tools.
Your organisational skills are exceptional and you can clearly demonstrate your ability to manage multiple projects and tasks whilst meeting deadlines and maintaining a high quality of work. Skill and experience are necessary to do this job, but more than anything else, we want someone who shares our vision of a hospitality industry that is better and sees themselves being part of the team who can make this happen!
We pay a fair wage – with our hourly pay being higher than the Government rates, at a minimum. Your earnings will be further enhanced by our 10% service charges and other tips that guests leave – with 100% of tips being retained by the team.
We make life better for our team by:
- Offering great perks and benefits to be enjoyed by you and your family!
- Sharing our profits with you after 1 year of service
- Giving you free meals, soft drinks and hot drinks on shift
- Listening to our team via surveys and feedback sessions
- Offering free wellbeing services and resources, for help whenever you need it
- Creating great learning and development opportunities to support your career
Duty Manager (Live in available) employer: The Commercial Hotel
At our company, we believe in making life better for everyone involved, from our team members to our guests and the wider community. As a Duty Manager, you will thrive in a supportive work culture that prioritises employee wellbeing and development, offering competitive pay, shared profits after one year of service, and a range of perks including free meals and wellbeing resources. Join us in shaping a more positive hospitality industry while enjoying meaningful career growth opportunities in a vibrant environment.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager (Live in available)
✨Tip Number 1
Get to know the company culture! Before your interview, dive into their values and mission. This way, you can show how your personal goals align with theirs, making you a perfect fit for the team.
✨Tip Number 2
Practice your leadership stories! Think of times when you’ve successfully managed a team or handled a tricky situation. Sharing these experiences will demonstrate your confidence and ability to lead, which is key for a Duty Manager.
✨Tip Number 3
Be ready to discuss operational challenges! Brush up on common issues in hospitality and think about how you would tackle them. This shows you’re proactive and understand the ins and outs of the role.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions prepared. This not only shows your interest but also helps you gauge if the company is the right fit for you.
We think you need these skills to ace Duty Manager (Live in available)
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through! We want to see how you connect with our mission of making life better for everyone involved. Share personal experiences that highlight your commitment to excellent service and teamwork.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Duty Manager role. Highlight relevant experience in managing teams and your understanding of health and safety practices. We appreciate when applicants take the time to align their skills with what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. We love a well-structured CV that’s easy to read. Use bullet points where possible to showcase your achievements and responsibilities, making it easier for us to see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our fantastic team!
How to prepare for a job interview at The Commercial Hotel
✨Know the Company’s Vision
Before your interview, take some time to understand the company's mission of making life better for people. This will help you align your answers with their values and show that you're genuinely interested in being part of their team.
✨Demonstrate Leadership Skills
As a Duty Manager, you'll need to showcase your leadership abilities. Prepare examples from your past experiences where you've successfully managed teams or coordinated between departments. This will highlight your capability to handle the operational side effectively.
✨Showcase Your Organisational Skills
Be ready to discuss how you manage multiple tasks and projects. Use specific examples to illustrate your exceptional organisational skills, especially in high-pressure situations. This will reassure them that you can maintain quality service throughout the guest journey.
✨Familiarise Yourself with Health and Safety Practices
Brush up on health and safety policies relevant to the hospitality industry. Being knowledgeable in this area will demonstrate your commitment to maintaining a safe environment for both guests and staff, which is crucial for the role.
