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- Tasks: Lead a passionate team to enhance guest experiences and improve hospitality standards.
- Company: A forward-thinking hospitality company dedicated to making life better for everyone.
- Benefits: Above-average pay, tips retention, free meals, and wellness resources.
- Why this job: Join us in transforming the hospitality industry and making a real difference.
- Qualifications: Experience in hospitality and a shared vision for improvement.
- Other info: Enjoy career growth opportunities and a supportive team environment.
The predicted salary is between 36000 - 60000 £ per year.
Overview
We’re about much more than hospitality! We’re striving to make life better for people – whether they are team, guests or community, through our everyday actions and decisions. Our team care for others, bring their best and help us move forward, whatever job they do.
Responsibilities
- Help to lead the team, alongside the GM. Working daily to offer support and guidance, and finding ways to make hospitality better for them.
- Deliver exceptional guest service and ensure standards are always kept high.
- Manage the day-to-day operation of the venue alongside/in absence of the GM – with tasks such as doing rotas and banking.
Requirements
Skill and experience are necessary to do this job, but more than anything else, we want someone who shares our vision of a hospitality industry that is better, and sees themselves being part of the team who can make this happen!
Compensation & Benefits
We pay a fair wage – with our hourly pay being higher than the Government rates, at a minimum. Your earnings will be further enhanced by our 10% service charges and other tips that guests leave – with 100% of tips being retained by the team.
We make life better for our team by:
- Offering great perks and benefits to be enjoyed by you and your family!
- Sharing our profits with you after 1 year of service
- Giving you free meals, soft drinks and hot drinks on shift
- Listening to our team via surveys and feedback sessions
- Offering free wellbeing services and resources, for help whenever you need it
- Creating great learning and development opportunities to support your career
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Deputy General Manager employer: The Commercial Hotel
Contact Detail:
The Commercial Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at places you admire. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show your passion for hospitality! When you get the chance to meet potential employers, share your vision of making the industry better. Let them see how your values align with theirs – it’s all about that connection!
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Visit our website regularly and apply directly. Sometimes, the best opportunities come from being the first to express interest.
✨Tip Number 4
Prepare for interviews by practising common questions and scenarios specific to hospitality. Think about how you would handle guest service challenges and be ready to share your ideas on improving the experience!
We think you need these skills to ace Deputy General Manager
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! We want to see how you connect with our vision of making life better for everyone involved. Share personal experiences that highlight your commitment to exceptional guest service.
Tailor Your Application: Don’t just send a generic application! Make sure to customise your CV and cover letter to reflect the specific skills and experiences that align with the Deputy General Manager role. We appreciate when candidates take the time to show us why they’re a perfect fit.
Highlight Leadership Skills: As a Deputy General Manager, leadership is key! In your application, emphasise any previous experience where you’ve led a team or supported others. We’re looking for someone who can inspire and guide, so make sure to showcase those qualities.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at The Commercial Hotel
✨Know the Company’s Vision
Before your interview, take some time to understand the company’s mission of making life better for people. Reflect on how your values align with theirs and be ready to share examples of how you can contribute to this vision in the hospitality industry.
✨Showcase Your Leadership Skills
As a Deputy General Manager, you'll need to lead a team effectively. Prepare specific examples from your past experiences where you've successfully guided a team or improved operations. Highlight your ability to support and motivate others, as this is key to the role.
✨Emphasise Guest Service Excellence
Exceptional guest service is at the heart of this role. Be prepared to discuss your approach to delivering high standards of service. Think of scenarios where you went above and beyond for guests and how you handled any challenges that arose.
✨Prepare Questions About Team Culture
During the interview, ask insightful questions about the team culture and how they ensure everyone feels valued. This shows your genuine interest in being part of a supportive environment and helps you gauge if it’s the right fit for you.
