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- Tasks: Welcome guests, manage check-ins, and handle communications with a smile.
- Company: Local hospitality establishment in beautiful Scotland.
- Benefits: Competitive pay, great perks, and benefits for team members.
- Why this job: Be the first impression for guests and create memorable experiences.
- Qualifications: Detail-oriented, organised, and strong communication skills; admin experience is a bonus.
- Other info: Join a friendly team in a vibrant hospitality environment.
The predicted salary is between 24000 - 36000 £ per year.
A local hospitality establishment in Scotland is seeking a Front Desk Receptionist to make first impressions with guests and manage the check-in process.
Responsibilities include:
- Greeting guests
- Handling communications
- Processing payments
Ideal candidates are detail-oriented, organized, and possess strong communication skills, with prior administrative experience being a plus.
The role offers competitive pay alongside great perks and benefits for team members.
Guest Experience Specialist - Front Desk & Admin in Biggar employer: The Commercial Hotel
Contact Detail:
The Commercial Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Specialist - Front Desk & Admin in Biggar
✨Tip Number 1
Make sure to showcase your communication skills during interviews. Practice common questions and prepare examples of how you've handled guest interactions in the past. We want to see your personality shine through!
✨Tip Number 2
Research the hospitality establishment before your interview. Knowing their values and what makes them unique can help you tailor your responses and show genuine interest. It’s all about making that great first impression!
✨Tip Number 3
Don’t underestimate the power of follow-up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website for the best chance at landing the job. We often prioritise candidates who take the time to apply directly, so make sure you’re putting your best foot forward with us!
We think you need these skills to ace Guest Experience Specialist - Front Desk & Admin in Biggar
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a great first impression, just like you would at the front desk.
Highlight Relevant Experience: Make sure to mention any previous experience in hospitality or admin roles. We love seeing how your past experiences can contribute to creating amazing guest experiences. Tailor your application to show us why you're the perfect fit!
Be Detail-Oriented: Since the role requires strong attention to detail, ensure your application is free from typos and errors. Double-check everything before hitting send. It shows us that you care about the little things, which is crucial in our line of work.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we offer!
How to prepare for a job interview at The Commercial Hotel
✨Know the Company
Before your interview, do a bit of research on the hospitality establishment. Understand their values, mission, and what makes them unique in Scotland's competitive market. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Guest Experience Specialist, strong communication is key. Prepare examples from your past experiences where you effectively communicated with guests or handled difficult situations. Practising these scenarios can help you articulate your skills confidently during the interview.
✨Highlight Your Organisational Skills
Being detail-oriented and organised is crucial for this role. Think of specific instances where your organisational skills made a difference, whether it was managing schedules, handling payments, or ensuring a smooth check-in process. Be ready to discuss how you keep things running smoothly.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, or what a typical day looks like at the front desk. This not only shows your enthusiasm but also helps you gauge if the establishment is the right fit for you.
