At a Glance
- Tasks: Welcome guests, manage communications, and ensure a smooth check-in experience.
- Company: Manorview, a vibrant place focused on creating unforgettable memories.
- Benefits: Higher-than-minimum wage, tips, free meals, and wellness resources.
- Other info: Enjoy great perks, career development, and a supportive team environment.
- Why this job: Be the face of our brand and make lasting impressions every day.
- Qualifications: Strong communication skills and attention to detail are essential.
The predicted salary is between 22000 - 26000 € per year.
ABOUT THE ROLE… We have a passion for Making Memories in Manorview, whether it be a first or a last, we want our clients and guests to have an experience they will never forget. This role is key to ensure we can deliver this! You will be the first face that our guests, team, and suppliers see. You will be responsible for making that first impression. Reporting into the Head Receptionist, you will support the department to coordinate guest check‑ins as well as managing incoming calls and enquiries.
WHAT WILL YOU BE RESPONSIBLE FOR…
- Meet and Greet our guests on arrival
- Managing internal and external communication from guests regularly through different communication channels
- Ensuring that all external contractors are signed in and aware of our Fire Safety procedures
- Take payments for bookings, managing deposits and banking during your shift
- Update guest information into our system as and when required
This list is not exhaustive and other adhoc tasks may be required, and will be discussed with you in advance.
ARE YOU THE RIGHT PERSON… At Manorview we have an array of different personalities and think it’s fantastic! We champion individuality and above all else we want our team to express who they are! You are a friendly, welcoming individual, who is organised and detail orientated, with a passion for making a great first impression. You will be able to work under pressure at times where required, multitasking across a number of different tasks as they crop up.
EXPERIENCE AND SKILLS REQUIRED…
- Exceptional attention to detail and ability to manage workload (Essential)
- Excellent communication skills (Essential)
- Ability to work under your own initiative (Essential)
- Previous Administrative Experience (Desirable)
- Experience with ResDiary, Procure Wizard or Hotel Executive (Desirable)
We pay a fair wage – with our hourly pay being higher than the Government rates, at a minimum. Your earnings will be further enhanced by our 10% service charges and other tips that guests leave – with 100% of tips being retained by the team. We make life better for our team by:
- Offering great perks and benefits to be enjoyed by you and your family!
- Sharing our profits with you after 1 year of service
- Giving you free meals, soft drinks and hot drinks on shift
- Listening to our team via surveys and feedback sessions
- Offering free wellbeing services and resources, for help whenever you need it
- Creating great learning and development opportunities to support your career
Receptionist [Live in Available] in Arrochar employer: The Commercial Hotel
At Manorview, we pride ourselves on creating unforgettable experiences for our guests, and as a Receptionist, you will play a vital role in making that first impression count. Our supportive work culture champions individuality and offers fantastic benefits, including competitive pay, profit sharing after one year, free meals during shifts, and ample opportunities for personal and professional growth. Join us in a vibrant environment where your contributions are valued, and your well-being is a priority.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist [Live in Available] in Arrochar
✨Tip Number 1
Make sure to showcase your personality during interviews! At Manorview, they value individuality, so let your friendly and welcoming nature shine through. Remember, you're not just a candidate; you're the first impression for their guests!
✨Tip Number 2
Practice your communication skills before the interview. Since you'll be managing guest interactions and inquiries, being articulate and confident will help you stand out. We recommend role-playing common scenarios with a friend to get comfortable.
✨Tip Number 3
Be prepared to discuss how you handle pressure and multitasking. The role requires juggling various tasks, so think of examples from your past experiences that demonstrate your ability to stay organised and focused under stress.
✨Tip Number 4
Apply directly through our website! It shows your enthusiasm and gives you a better chance to connect with the team. Plus, it’s a great way to ensure your application gets the attention it deserves!
We think you need these skills to ace Receptionist [Live in Available] in Arrochar
Some tips for your application 🫡
Be Yourself:At StudySmarter, we love individuality! When you're writing your application, let your personality shine through. Show us who you are and why you’re passionate about making great first impressions.
Tailor Your Application:Make sure to customise your application for the Receptionist role. Highlight your communication skills and attention to detail, as these are key for us. Mention any relevant experience that aligns with what we're looking for!
Keep It Clear and Concise:We appreciate clarity! Make your application easy to read by using clear language and bullet points where necessary. This helps us quickly see how you fit into our team at Manorview.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at The Commercial Hotel
✨Know the Company Culture
Before your interview, take some time to understand Manorview's passion for making memories. Familiarise yourself with their values and how they prioritise individuality. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Practice Your Greeting
As a receptionist, your first impression is crucial. Practice a warm and welcoming greeting that reflects your personality. Think about how you would greet a guest upon arrival and be ready to demonstrate that friendly attitude during the interview.
✨Showcase Your Communication Skills
Since excellent communication is essential for this role, prepare examples of how you've effectively managed internal and external communications in previous positions. Be ready to discuss how you handle inquiries and multitask under pressure, as these are key aspects of the job.
✨Highlight Your Attention to Detail
Attention to detail is a must for this role. Bring up specific instances where your organisational skills made a difference in your previous jobs. Whether it was managing bookings or ensuring accurate information entry, showcasing your meticulous nature will impress the interviewers.
