At a Glance
- Tasks: Lead a team to maintain high cleanliness standards and create unforgettable guest experiences.
- Company: Manorview, a hospitality company focused on making life better for everyone.
- Benefits: Higher-than-minimum wage, tips, free meals, and profit sharing after one year.
- Other info: Great learning opportunities and wellbeing resources available for all team members.
- Why this job: Join a vibrant team where your individuality is celebrated and make a real impact.
- Qualifications: 1+ years in housekeeping, strong attention to detail, and excellent communication skills.
The predicted salary is between 24000 - 30000 £ per year.
We’re about much more than hospitality! We’re striving to make life better for people – whether they are team, guests or community, through our everyday actions and decisions. Our team care for others, bring their best and help us move forward, whatever job they do.
ABOUT THE ROLE… We have a passion for Making Memories in Manorview, whether it be a first or a last, we want our clients and guests to have an experience they will never forget. This role is key to ensure we can deliver this! You will report to the Head of Housekeeping, supporting to manage the Housekeeping department to deliver world class room and venue standards for our guests.
WHAT WILL YOU BE RESPONSIBLE FOR…
- Leading your team on shift to achieve high standards of cleanliness throughout the rooms and public areas
- Training and Development of the Housekeeping Department
- Deputise for the Head of Housekeeping on occasions
- Comply with Health & Safety Standards
- Liaise with the Maintenance Team as required to fix issues in a timely manner
- Communicate effectively with Reception regarding check outs and check ins to manage yours and your teams time effectively
- Daily upkeep of compliance for all Hot Tubs (If Applicable)
- Servicing our External Lodges as part of daily cleaning routines
This list is not exhaustive and other adhoc tasks may be required, and will be discussed with you in advance.
ARE YOU THE RIGHT PERSON… At Manorview we have an array of different personalities and think it’s fantastic! We champion individuality and above all else we want our team to express who they are! You are a task orientated individual, who strives for perfection, leading by example to upskill your department alongside the Head Housekeeper to deliver world class standards!
EXPERIENCE AND SKILLS REQUIRED…
- Minimum of 1 Years experience within a Housekeeping/Cleanliness environment (Essential)
- Exceptional attention to detail and ability to manage workload (Essential)
- Excellent communication skills (Essential)
- Ability to work under your own initiative (Essential)
- Experience managing a team in a housekeeping environment (Desirable)
- Knowledge of Procure Wizard (Desirable)
We pay a fair wage – with our hourly pay being higher than the Government rates, at a minimum. Your earnings will be further enhanced by our 10% service charges and other tips that guests leave – with 100% of tips being retained by the team. We make life better for our team by:
- Offering great perks and benefits to be enjoyed by you and your family!
- Sharing our profits with you after 1 year of service
- Giving you free meals, soft drinks and hot drinks on shift
- Listening to our team via surveys and feedback sessions
- Offering free wellbeing services and resources, for help whenever you need it
- Creating great learning and development opportunities to support your career
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Team Leader in Arrochar
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Commercial Hotel. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Commercial Hotel
Don't be shy about reaching out to The Commercial Hotel directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeping Team Leader in Arrochar
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Commercial Hotel and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Commercial Hotel
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
