Domestic Assistant in Cannock

Monday to Friday inclusive – 5.15pm until 7.30pm.

Main duties of the job include:

• Vacuum cleaning, damp mopping of floors, damp dusting of furniture/fittings, cleaning of mirrors and internal glass, sanitary ware (e.g. sinks, toilets), washing of tiled surfaces and paintwork, high dusting of walls and ceilings, floor maintenance.
• Safely empty and clean all clinical and commercial waste bins, secure and transport waste safely to the designated waste disposal area.
• Carry out periodic cleaning according to the required schedule.
• Correctly and safely use equipment as necessary to provide the service.
• Ensure all equipment used in the delivery of duties is cleaned regularly and maintained in a safe manner.
• Supply and replenishment of consumables (paper towels, toilet tissue, etc.) while ensuring cleaning stock is controlled and supplied to a level that meets customer needs.
• Adhere to the national colour coding system for work undertaken in accordance with current NHS National Standards as detailed in the Domestic Assistant Manual.
• Remove and clearly label faulty equipment and notify the supervisor; record any damage to building fabric and report immediately.
• Ensure that all equipment and materials are used and stored safely in compliance with COSHH.
• When appropriate, open or ensure the building or work area is secure on leaving (e.g. windows, doors and exits are secured appropriately).

About us: We are a large GP practice with an established team. You will benefit from 5 weeks holiday a year and you will be able to join the NHS pension Scheme.

Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety: The post-holder will promote and manage their own and others’ health and safety and infection control as defined in the practice Health & Safety policy and the practice Infection Control policy and published procedures. This will include (but will not be limited to):

• Using personal security systems within the workplace according to practice guidelines.
• Aware of national standards of infection control and cleanliness and regulatory/contractual/professional requirements, and good practice guidelines.
• Responsible for the correct and safe management of the specimen process including collection, labelling, handling, use of correct and clean containers, storage and transport arrangements.
• Safe management of sharps procedures including use, storage and disposal.
• Using appropriate infection control procedures, maintaining work areas in a tidy, clean and sterile, and safe way, free from hazards.
• Initiation of remedial/corrective action where needed or escalation to responsible management.
• Actively identifying, reporting, and correcting health and safety hazards and infection hazards immediately when recognised.
• Undertaking periodic infection control training (minimum annually).
• Maintenance of sterile environments.

Equality and diversity: Acting in a way that recognizes the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation. Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues. Behaving in a manner which is welcoming to and of the individual, is non‑judgemental and respects their circumstances, feelings, priorities and rights.

Training and Development: The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

• Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
• Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality: Alert other team members to issues of quality and risk. Assess own performance and take accountability for own actions, either directly or under supervision. Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance. Work effectively with individuals in other agencies to meet patients’ needs. Effectively manage own time, workload and resources.

Communication: Communicate effectively with other team members. Communicate effectively with patients and carers. Recognise people’s needs for alternative methods of communication and respond accordingly.

Contribution to the implementation of services: Apply practice policies, standards and guidance. Discuss with other members of the team how the policies, standards and guidelines will affect own work. Participate in audit where appropriate.

Qualifications and Experience: Previous experience in a domestic assistant role. NVQ in cleaning. Previous experience cleaning in a Healthcare setting.

Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.