Job Description:
Place of work:
East Grinstead
Type of Job:
Full-time, Permanent
Schedule:
Monday to Friday from 09:00 am to 05:30 pm
About CNM:
TheCollege of Naturopathic Medicine (CNM)is a respected training provider in natural health. We take pride in providing our students with a caring and professional learning experience.
We’re looking for areliable, friendly, and well-organised person to join our Student Support Department. If you enjoy structured work, clear procedures, and being part of a supportive team that helps students succeed, this could be the right environment for you.
About the role:
As a Student Support Administrator, you’ll play an important part in making sure every student’s journey with CNM runs smoothly. You’ll handle a variety of administrative and service tasks, ensuring accuracy, clarity, and excellent communication throughout.
Your daily work will include:
- Enrolling new students and managing course registrations
- Responding to student enquiries by email and phone with professionalism and care
- Assisting with course access, scheduling, and study changes
- Processing deferrals, cancellations, and rescheduling requests
- Maintaining accurate student records and documentation
- Booking assessments and registering BSc students with the University
- Supporting reception when needed and helping the department stay organised
You’ll be part of a steady, close-knit team where attention to detail and dependable follow-through are valued every day.
About You
You take pride in being organised, thorough, and helpful.
You enjoy completing tasks accurately and seeing things run smoothly.
We’re looking for someone who:
- Has excellent written and spoken English
- Communicates clearly and warmly
- Manages time and workload efficiently
- Is confident using Microsoft Office (especially Outlook and Excel)
- Types quickly and accurately
- Brings a positive, professional attitude and genuine interest in health and wellbeing
Experience in administration or customer service will be helpful, but the most important qualities are reliability, teamwork, and a caring approach.
What We Offer
- A stable, friendly, and supportive working environment
- Clear systems and training so you can feel confident in your role
- Opportunities to grow within a respected education provider
Job Type: Full-time
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Student Support Administrator employer: The College of Naturopathic Medicine
At CNM, we pride ourselves on being an excellent employer, offering a vibrant work culture in the heart of London where our team is dedicated to making a meaningful impact in the field of Natural Therapies. With competitive earnings potential, comprehensive training, and a supportive environment that fosters personal and professional growth, we empower our employees to thrive while helping prospective students achieve their educational goals. Join us for a rewarding career where your contributions are valued and celebrated, alongside like-minded individuals who share your passion for health and wellness.
Contact Details:
The College of Naturopathic Medicine Recruitment Team
