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- Tasks: Support students with enrolment, queries, and course access in a dynamic environment.
- Company: Join a vibrant team dedicated to student success and wellbeing.
- Benefits: Full-time role with a supportive work culture and career development opportunities.
- Other info: Perfect for those passionate about education and student support.
- Why this job: Make a real difference in students' lives while enhancing your communication skills.
- Qualifications: Fluent in Ukrainian and English, with strong organisational and Microsoft Office skills.
The predicted salary is between 30000 - 40000 £ per year.
Place of work: East Grinstead
Type of Job: Full time, Permanent.
Schedule: Monday to Friday from 09:00 am to 05:30 pm
Requirements:
- Has excellent written and spoken Ukrainian and English
- Good organisational skills
- Highly competent with Microsoft Office and Excel
- Fast typist
The ideal candidate must be able to:
- Speak confidently to a wide range of people over the phone
- Communicate efficiently and in good English via e-mail and telephone
- Prioritise tasks and organise their work daily
- Work on Microsoft Office, especially Outlook and Excel
- Have a positive interest in the health and wellbeing industry
Your responsibilities will include (but not be limited to):
- Enrolling students on their course and sending them a welcome e-mail
- Answering any queries before they begin their course
- Answering any queries regarding course access issues
- Processing all cancellation or deferral requests
- Advising the Director of Studies on any costs or queries relating to students taking time out from their course
- Rescheduling students
- Guiding students if they wish to change their specialism and complete new enrolment forms as necessary
- Issuing students with confirmation letters that they are studying with the college
- Checking and approving any requests from students concerning additional support in their studies
Student Support Administrator - Ukrainian Speaking in East Grinstead employer: The College of Naturopathic Medicine
Contact Detail:
The College of Naturopathic Medicine Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Support Administrator - Ukrainian Speaking in East Grinstead
✨Tip Number 1
Get to know the company! Research CNM and their values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with students over email and phone, make sure you can express yourself clearly and confidently in both Ukrainian and English.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've managed multiple tasks or projects in the past. This will demonstrate your ability to prioritise and stay on top of things in a busy environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the team at CNM.
We think you need these skills to ace Student Support Administrator - Ukrainian Speaking in East Grinstead
Some tips for your application 🫡
Show Off Your Language Skills: Since we're looking for someone with excellent written and spoken Ukrainian and English, make sure to highlight your language proficiency in your application. Use clear and concise language to demonstrate your communication skills right from the start!
Be Organised and Detail-Oriented: In a busy environment like ours, organisation is key! When writing your application, showcase your ability to prioritise tasks and manage your time effectively. Mention any relevant experience that demonstrates your organisational skills.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Student Support Administrator role. Highlight your experience with Microsoft Office, especially Outlook and Excel, and how it relates to the responsibilities listed in the job description.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy and ensures your application goes straight to us. Plus, it shows you're keen on joining our team at StudySmarter!
How to prepare for a job interview at The College of Naturopathic Medicine
✨Brush Up on Your Language Skills
Since the role requires excellent written and spoken Ukrainian and English, make sure to practice both languages before the interview. You could even prepare a few common phrases or responses in both languages to demonstrate your fluency.
✨Show Off Your Organisational Skills
Be ready to discuss how you prioritise tasks and manage your workload. Think of specific examples from your past experiences where you successfully organised multiple responsibilities, especially in a busy environment.
✨Familiarise Yourself with Microsoft Office
As the job involves using Microsoft Office, particularly Outlook and Excel, brush up on your skills. You might want to mention any relevant experience you have with these tools during the interview, and perhaps even share tips on how you use them efficiently.
✨Demonstrate Your Supportive Nature
This role is all about helping students, so be prepared to showcase your friendly and supportive manner. Think of examples where you've provided excellent customer service or support, and be ready to explain how you would handle student queries with empathy and professionalism.