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- Tasks: Provide technical support via phone, email, and Teams for automotive maintenance.
- Company: Join a well-established automotive company with a strong reputation in the industry.
- Benefits: Enjoy a competitive salary, yearly bonus, and half-day Fridays.
- Why this job: This role offers a chance to grow your skills in a supportive environment while making a real impact.
- Qualifications: Ideal candidates should have experience in electrical engineering or technical support.
- Other info: An ASAP start is available for the right candidate.
The predicted salary is between 28000 - 42000 £ per year.
Electrical Engineer – Technical Support
£35,000-£38,500 + Yearly Bonus
ASAP start
Monday-Friday (half day Friday)
Are you a Field Engineer looking to be office based? Are you a Maintenance Engineer looking for a new opportunity? We\’d like to hear from you.
An automotive company who are well established in what they do. You\’ll providing phone, email and Teams support for the maintenance of Petrol/Diesel Fuel Injection test equipment. Also, Hydrogen Fuel testing equipment is just around the corner.
You will be applicable to get an uncapped yearly bonus, last year this was paid at 18%. This is dependent on personal and company performance. You be also be rolled onto a really attractive pension scheme, one of the best I have seen.. The role is a Monday to Friday position, 8am to 4.30pm Monday to Thursday and 8am to 1.30pm Friday.
We\’re looking for someone who is ideally an ex-maintenance or field engineer and now looking for a desk based position. You\’ll be fault finding technical issues guiding technicians through complex diagnostics to a fast resolution. You will need to have a strong electronics background with some mechanical understanding as well. You must have good customer service skills to be a success in this role as you will be speaking to customers over various avenues such as telephone, video call, live chat and email.
You\’ll be working within a small but skilled team made up of three customer support technicians, a field service technician and the customer support manager who you will report into. Some on-call work will be required but you will be paid for this work in addition to your salary.
If you are interested in hearing more, please apply and Jack will be in touch to discuss.
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Electrical Engineer - Technical Support employer: The Collective Network
Contact Detail:
The Collective Network Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Electrical Engineer - Technical Support
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in electrical engineering, especially those related to automotive systems. This knowledge will not only help you during interviews but also demonstrate your passion for the field.
✨Tip Number 2
Network with professionals in the automotive industry through platforms like LinkedIn. Engaging with current employees or joining relevant groups can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare for potential technical questions by reviewing common issues faced in technical support roles within the automotive sector. Being able to discuss solutions confidently will set you apart from other candidates.
✨Tip Number 4
Showcase your communication skills during any interactions with the company. Since the role involves providing support via phone and email, demonstrating your ability to convey complex information clearly will be crucial.
We think you need these skills to ace Electrical Engineer - Technical Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in electrical engineering and technical support. Focus on your skills in providing maintenance support, especially in the automotive sector, as this will resonate with the company's needs.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the job description. Mention your experience with phone, email, and Teams support, and how you can contribute to the team. Show enthusiasm for the role and the company.
Highlight Relevant Skills: In your application, emphasise skills such as problem-solving, communication, and technical knowledge related to petrol/diesel engines. These are crucial for the role and should be clearly stated.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is essential for an engineering role.
How to prepare for a job interview at The Collective Network
✨Know Your Technical Stuff
Brush up on your knowledge of electrical systems, especially those related to petrol and diesel engines. Be prepared to discuss specific technologies and troubleshooting methods you've used in the past.
✨Demonstrate Communication Skills
Since the role involves providing support via phone, email, and Teams, practice explaining complex technical concepts in simple terms. This will show that you can effectively communicate with both technical and non-technical colleagues.
✨Show Enthusiasm for the Role
Express your interest in transitioning from a field engineer to an office-based position. Highlight how this change aligns with your career goals and why you’re excited about the opportunity to support others.
✨Prepare Questions
Have a few thoughtful questions ready about the company’s projects, team dynamics, or future developments in their technology. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
