At a Glance
- Tasks: Support customers with onboarding, parcel tracking, and claims/returns.
- Company: Join The Collect Group, a dynamic team in Newcastle upon Tyne.
- Benefits: Full-time role with training and support for your growth.
- Other info: Fast-paced environment with opportunities to improve processes.
- Why this job: Be the voice of support and make a difference in customer experiences.
- Qualifications: Organised, confident communicator with problem-solving skills.
The predicted salary is between 40500 - 49500 £ per year.
The Collect Group is seeking a Customer Service Adviser to join our team in Newcastle upon Tyne.
You will handle onboarding, parcel tracking support, and claims/returns, while collaborating with couriers, drivers, and the team to improve processes.
We value an organised, confident communicator with a reliable, professional approach to problem solving in a fast-paced environment.
Full-time permanent role with standard company training and support.
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Customer Service Specialist - Onboarding & Support in Newcastle upon Tyne employer: The Collect Group
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