The Collect Group in Newcastle upon Tyne is seeking a Client Retentions Executive to help retain business and deliver high-quality service. You will monitor trade levels, engage with clients, and work with the customer service team on inbound and outbound calls.
With strong maths and English, you will own retention matters, handle queries and escalations, review pricing to maximise profitability, and provide regular status updates on the client base.
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Client Retentions Executive — Grow Relationships & Profit in Newcastle upon Tyne employer: The Collect Group
The Collect Group is an exceptional employer that fosters a dynamic and collaborative work culture, perfect for innovation-driven professionals. Located in the United Kingdom, we offer robust employee growth opportunities, including access to cutting-edge training and development programmes, ensuring you can thrive in your role as an Innovation Manager. Join us to be part of a forward-thinking team that values creativity and empowers you to turn ideas into impactful solutions.
