The Collect Group is seeking a Customer Service Adviser to join our team in Newcastle upon Tyne. You will handle onboarding, parcel tracking support, and claims/returns, while collaborating with couriers, drivers, and the team to improve processes.
We value an organised, confident communicator with a reliable, professional approach to problem solving in a fast-paced environment. Full-time permanent role with standard company training and support.
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Customer Service Specialist - Onboarding & Support in Newcastle upon Tyne employer: The Collect Group
The Collect Group is an excellent employer for self-employed drivers in the North East, offering flexible part-time opportunities with competitive pay ranging from £90 to £105 per day. With a strong focus on employee growth and a supportive work culture, drivers can expect long-term arrangements and the potential for increased work as the company expands its services. Join a team that values your contributions and provides a hassle-free approach to parcel collections.
