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- Tasks: Deliver prescriptions to homes and care facilities while providing top-notch customer service.
- Company: Join Cohens, a brand known for its friendly and professional image.
- Benefits: Enjoy a discretionary bonus, paid holidays, staff discounts, and a free uniform.
- Why this job: Make a difference in your community while gaining valuable experience in a supportive team.
- Qualifications: Great people skills and a customer-focused attitude are essential.
- Other info: Flexible hours with a permanent contract at our Manchester Square branch.
The predicted salary is between 13 - 16 £ per hour.
Your main responsibility will be to promptly and conscientiously deliver prescription items to private houses, nursing and residential homes. While providing a high standard of customer service, you will portray a friendly professional image and act as an ambassador for the Cohens brand. To fulfil this role, you must be able to work under pressure to deliver the prescriptions in the given designated period of time. Attention to detail is paramount as you will be responsible to ensure that prescription items are delivered in line with the company's regulated procedures. This role requires you to have very basic computer skills, so that you can plan and print your daily routes in branch before you set off to begin your deliveries. You may also be required to assist with PR exercises to increase business. You are required to use your own vehicle for this role; therefore, if appointed your personal insurance policy must allow for business use. It is advised that you contact your insurer to obtain information regarding this prior to attending an interview. Please note that "business insurance" refers to the vehicle only, and not the contents. The Company will make a financial contribution to the business aspect of your insurance upon receipt of a document demonstrating any increased premium.
Responsibilities
- Deliver prescription items promptly to private houses, nursing and residential homes.
- Provide a high standard of customer service and act as an ambassador for the Cohens brand.
- Work under pressure to meet the designated delivery times.
- Ensure deliveries are made in line with company procedures and accuracy requirements.
- Plan and print daily routes using very basic computer skills.
- May assist with PR activities to increase business.
- Use own vehicle for the role; ensure personal insurance allows business use.
- Contact insurer prior to attending interview to confirm business use.
- Understand that "business insurance" refers to the vehicle only and not contents.
- Work as part of a well-established team to provide a high standard of service to customers.
Qualifications & Requirements
- Excellent people skills and a customer-focused approach.
- Ability to work in a team environment.
- DBS check required as part of the recruitment process.
- Flexibility to work within branch opening hours: Monday to Friday 08:30 to 18:00.
Benefits
- Discretionary bonus scheme.
- 4 weeks' paid holiday, plus statutory holidays (pro-rata for part-time employees).
- EAP provided by BUPA.
- Pension contributions.
- Staff discount.
- Regulatory training where required.
- Free uniform – black polo shirt, black fleece, high-visibility vest, high-visibility jacket (employees supply own smart dark trousers and shoes/boots).
If you think this role is right for you, please apply. We are passionate about equal opportunities and welcome a broad diversity of talent to apply.
11386 - We are looking to recruit a Zero Hour Prescription Delivery Driver in Milford Haven employer: The Cohens Group
Contact Detail:
The Cohens Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 11386 - We are looking to recruit a Zero Hour Prescription Delivery Driver in Milford Haven
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Cohens and their values. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to customer service and delivery roles. Practising your responses can help you feel more confident and articulate during the actual interview.
✨Tip Number 3
Show off your people skills! Since this role is all about delivering excellent customer service, be ready to share examples of how you've handled difficult situations or gone the extra mile for customers in the past.
✨Tip Number 4
Don’t forget the paperwork! Make sure you have all necessary documents ready, especially proof of your vehicle insurance for business use. This shows you're organised and ready to hit the ground running!
We think you need these skills to ace 11386 - We are looking to recruit a Zero Hour Prescription Delivery Driver in Milford Haven
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your excellent people skills in your application. We want to see how you can provide a high standard of customer service and act as an ambassador for the Cohens brand.
Be Detail-Oriented: Since attention to detail is crucial for this role, mention any experiences where you've had to follow procedures accurately. We love candidates who understand the importance of getting things right!
Demonstrate Flexibility: Let us know about your availability and flexibility to work within our branch opening hours. We appreciate candidates who can adapt to the needs of the team and the business.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity!
How to prepare for a job interview at The Cohens Group
✨Know Your Routes
Before the interview, familiarise yourself with the local area and potential delivery routes. This shows that you’re proactive and understand the importance of timely deliveries. Being able to discuss specific streets or landmarks can impress your interviewer.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond for a customer. This role is all about being an ambassador for the brand, so demonstrating your people skills will be key.
✨Understand the Importance of Accuracy
Highlight your attention to detail during the interview. Discuss how you ensure accuracy in your work, especially when it comes to handling prescriptions. You might want to mention any previous experiences where precision was crucial.
✨Get Your Insurance Sorted
Make sure you’ve contacted your insurer to confirm that your vehicle insurance covers business use before the interview. Being prepared with this information shows responsibility and readiness for the role, which will definitely make a good impression.
