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- Tasks: Assist customers with over-the-counter medicines and support the pharmacy team.
- Company: Join a friendly pharmacy team at Hume Street Medical Centre.
- Benefits: Enjoy paid holidays, staff discounts, and a bonus scheme.
- Other info: Receive training to become a qualified Medicines Counter Assistant.
- Why this job: Gain valuable experience in customer service while making a difference in people's health.
- Qualifications: Previous customer service experience and great people skills are essential.
The predicted salary is between 20000 - 25000 £ per year.
We are looking to recruit a 32-hour Trainee Counter Assistant on a fixed term contract to work at our 734-branch located at Hume Street Medical Centre, Hume Street, Kidderminster, DY11 6SF.
Shift Pattern
- Monday 09:00 – 18:00 (one-hour unpaid lunch break)
- Tuesday 09:00 – 18:00 (one-hour unpaid lunch break)
- Wednesday 09:00 – 18:00 (one-hour unpaid lunch break)
- Friday 09:00 – 18:00 (one-hour unpaid lunch break)
Responsibilities
- Work under the supervision of the Pharmacist and assist customers with the sale of over-the-counter medicines, offering advice on the provision of information, symptoms and products, and promoting additional services offered by the branch.
- Replenish stock and support the pharmacy team.
- Support colleagues in running a successful pharmacy service.
- Advise customers on managing common conditions encountered in the pharmacy.
- Recommend over-the-counter products appropriately to customers.
- Support colleagues with receiving and handing out prescriptions.
Ideal Candidate
The role suits someone with previous customer service experience. The candidate must possess great people skills, be detail-oriented, and able to work under pressure and strict deadlines.
Training
You will be enrolled onto a Medicines Counter Assistant Course that you will complete in branch over a period of time and, once qualified, will be able to confidently perform the responsibilities listed above.
Benefits
- Discretionary bonus scheme
- 4 weeks’ paid holiday plus statutory holidays (pro-rata for part-time employees)
- Pension contributions
- EAP provided by BUPA
- Staff discount
- Regulatory training where required
- Free uniform
We are passionate about equal opportunities and welcome a broad diversity of talent to apply.
Apply at: www.cohenschemist.co.uk/jobs
11601– 32-hour Trainee Counter Assistant – Fixed Term 6-month Contract in Brighton employer: The Cohens Group
Contact Detail:
The Cohens Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 11601– 32-hour Trainee Counter Assistant – Fixed Term 6-month Contract in Brighton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the pharmacy and its services. This will help you show genuine interest and tailor your answers to what they value.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your customer service experience.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and respect the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the position and appreciation for their time.
We think you need these skills to ace 11601– 32-hour Trainee Counter Assistant – Fixed Term 6-month Contract in Brighton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your customer service experience and people skills. We want to see how you can bring your unique flair to the role of Trainee Counter Assistant!
Show Your Enthusiasm: Let your passion for helping others shine through in your written application. We love candidates who are excited about the opportunity to assist customers and support our pharmacy team!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. No need for fluff!
Apply Through Our Website: Don’t forget to submit your application via our website! It’s the best way for us to receive your details and get you started on this exciting journey with us at Cohen's Chemist.
How to prepare for a job interview at The Cohens Group
✨Know Your Stuff
Familiarise yourself with over-the-counter medicines and common conditions. Brush up on the products and services offered by the pharmacy, so you can confidently discuss them during the interview.
✨Show Off Your People Skills
Since this role involves a lot of customer interaction, be ready to demonstrate your people skills. Think of examples from your past experiences where you provided excellent customer service or resolved conflicts effectively.
✨Be Detail-Oriented
Highlight your attention to detail. You might be asked about how you handle tasks under pressure, so prepare to share specific instances where your meticulous nature helped you succeed in a busy environment.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of the interview. This shows your interest in the role and the company. You could ask about the training process for the Medicines Counter Assistant Course or how the team collaborates to support customers.