At a Glance
- Tasks: Assist customers with over-the-counter medicines and support the pharmacy team.
- Company: Join the Cohens Family, a welcoming and diverse workplace.
- Benefits: Enjoy paid holidays, staff discounts, and a discretionary bonus scheme.
- Other info: Permanent contract with flexible hours and opportunities for growth.
- Why this job: Make a difference in people's lives while gaining valuable customer service experience.
- Qualifications: Previous customer service experience and great people skills are essential.
The predicted salary is between 20000 - 25000 £ per year.
As a Trainee Pharmacy Counter Assistant you will work under the supervision of the Pharmacist and assist customers with the sale of over-the-counter medicines, offering advice on the provision of information, symptoms and products as well as promoting the additional services that our branch offers. You will also be tasked with replenishing stock and supporting the pharmacy team. The role would ideally suit someone with previous customer service experience. The utmost attention to detail is required in this role along with the ability to work under pressure and to strict deadlines. The successful candidate must have great people skills as this is paramount to your role. You will be required to work as part of a well-established team and ensure our customers receive a high standard of service.
We are looking to recruit a 16.5-hour Trainee Counter Assistant on a permanent contract to work at our branch located at 193 Bolton Road, Kearsley, Bolton, BL4 9BX. The proposed shift pattern is as follows:
- Tuesday 09:00 - 12:00
- Wednesday 09:00 - 13:00
- Thursday 09:00 - 13:00
- Friday 12:30 - 18:00
Responsibilities
- Advise customers on how to manage common conditions encountered in the pharmacy.
- Recommend over-the-counter products appropriately to customers.
- Support colleagues with receiving and handing out prescriptions.
- Replenish stock and support the pharmacy team.
Benefits
- Discretionary bonus scheme.
- 4 weeks’ paid holiday, plus statutory holidays, which increase with service (pro-rata for part-time employees).
- Pension contributions.
- EAP provided by BUPA.
- Staff discount.
- Regulatory training where required.
- Free uniform.
If you think this role is right for you, please apply – we would love to have you as part of the Cohens Family. We are passionate about equal opportunities and welcome a broad diversity of talent to apply.
11714- 16.5-hour Trainee Counter Assistant - Permanent Contract in Bolton employer: The Cohens Group
Cohens Group is an excellent employer, offering a supportive work environment where you can thrive as a Trainee Pharmacy Counter Assistant. With a focus on employee growth, we provide comprehensive training and a range of benefits including a discretionary bonus scheme, generous holiday allowance, and staff discounts. Located in Kearsley, Bolton, our branch fosters a collaborative culture that values customer service and teamwork, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land 11714- 16.5-hour Trainee Counter Assistant - Permanent Contract in Bolton
✨Tip Number 1
Get to know the company! Research Cohens Group and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! Since this role is all about customer interaction, try role-playing scenarios with friends or family. This will boost your confidence and prepare you for real-life situations at the pharmacy.
✨Tip Number 3
Be ready to showcase your attention to detail. During interviews, share examples from past experiences where you had to manage tasks under pressure. This will demonstrate that you can handle the demands of the job effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen on joining the Cohens Family. We can’t wait to see your application!
We think you need these skills to ace 11714- 16.5-hour Trainee Counter Assistant - Permanent Contract in Bolton
Some tips for your application 🫡
Show Off Your Customer Service Skills:Since this role is all about helping customers, make sure to highlight any previous customer service experience in your application. We want to see how you’ve made a difference for customers in the past!
Be Detail-Oriented:Attention to detail is key in this position. When writing your application, mention specific examples where your attention to detail has helped you succeed in previous roles. We love candidates who can keep things organised and accurate!
Demonstrate Team Spirit:This job requires working as part of a well-established team, so let us know about your teamwork experiences. Share stories that show how you’ve collaborated with others to achieve a common goal. We’re all about supporting each other here at StudySmarter!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re keen on joining the Cohens Family!
How to prepare for a job interview at The Cohens Group
✨Know Your Products
Familiarise yourself with common over-the-counter medicines and their uses. Being able to confidently discuss these products during your interview will show that you're proactive and ready to assist customers effectively.
✨Showcase Your People Skills
Prepare examples of how you've successfully interacted with customers in previous roles. Highlighting your ability to communicate clearly and empathetically will demonstrate that you can provide the high standard of service expected in this role.
✨Demonstrate Attention to Detail
Think of instances where your attention to detail made a difference, whether in customer service or stock management. This is crucial for the role, so be ready to share specific examples that illustrate your meticulous nature.
✨Understand Team Dynamics
Research the importance of teamwork in a pharmacy setting. Be prepared to discuss how you can contribute to a well-established team and support your colleagues, as collaboration is key to ensuring smooth operations.
