At a Glance
- Tasks: Assist customers with over-the-counter medicines and support the pharmacy team.
- Company: Join the Cohens Group, a welcoming and diverse pharmacy team.
- Benefits: Enjoy paid holidays, staff discounts, and a discretionary bonus scheme.
- Other info: Permanent contract with flexible hours and opportunities for growth.
- Why this job: Make a difference in people's health while gaining valuable customer service experience.
- Qualifications: Previous customer service experience and great people skills are essential.
The predicted salary is between 12000 - 15000 £ per year.
As a Trainee Pharmacy Counter Assistant you will work under the supervision of the Pharmacist and assist customers with the sale of over-the-counter medicines, offering advice on the provision of information, symptoms and products, as well as promoting the additional services that our branch offers. You will also be tasked with replenishing stock and supporting the pharmacy team. The role would ideally suit someone with previous customer service experience. The utmost attention to detail is required in this role along with the ability to work under pressure and to strict deadlines. The successful candidate must have great people skills as this is paramount to your role.
We are looking to recruit a 15-hour Trainee Counter Assistant on a permanent contract to work at our 773-branch located at 3 Baltic Place, Pill, Bristol, BS20 0EJ. The proposed shift pattern is as follows:
- Tuesday 09:00 - 17:30 (one‑hour unpaid break)
- Friday 09:00 - 17:30 (one‑hour unpaid break)
Responsibilities
- Advise Customers on how to manage common conditions encountered in the pharmacy
- Recommend over the counter products appropriately to customers
- Support colleagues with receiving and handing out prescriptions.
Benefits
- Discretionary bonus scheme
- 4 weeks' paid holiday, plus statutory holidays, which increase with service. (pro-rata for part-time employees)
- Pension contributions
- EAP Provided by BUPA
- Staff discount
- Regulatory training where required
- Free uniform
If you think this role is right for you, please apply, we would love to have you as part of the Cohens Family. We are passionate about equal opportunities and welcome a broad diversity of talent to apply.
11702- 15-hour Trainee Counter Assistant - Permanent Contract employer: The Cohens Group
Cohens Group is an excellent employer, offering a supportive work environment where you can grow your skills as a Trainee Counter Assistant. With a focus on employee development, competitive benefits including a discretionary bonus scheme, and a commitment to diversity, you'll find a rewarding career path in our Bristol branch. Join us to be part of a team that values customer service and teamwork, while enjoying generous holiday allowances and staff discounts.
StudySmarter Expert Advice🤫
We think this is how you could land 11702- 15-hour Trainee Counter Assistant - Permanent Contract
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Cohens Group. Understand their values and services so you can show how you fit into their family. It’ll help you stand out!
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service experience and people skills, as these are key for the Trainee Counter Assistant role.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart appearance will help convey your attention to detail and readiness to work under pressure.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace 11702- 15-hour Trainee Counter Assistant - Permanent Contract
Some tips for your application 🫡
Show Off Your Customer Service Skills:Since this role is all about helping customers, make sure to highlight any previous customer service experience in your application. We want to see how you’ve made a difference for customers in the past!
Be Detail-Oriented:Attention to detail is key in this role. When writing your application, double-check for any typos or errors. We appreciate candidates who take the time to present their best selves!
Tailor Your Application:Make your application stand out by tailoring it to the job description. Use keywords from the listing, like 'advising customers' and 'working under pressure', to show us you’re the perfect fit!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at The Cohens Group
✨Know Your Products
Familiarise yourself with common over-the-counter medicines and their uses. Being able to confidently discuss these products will show your potential employer that you're proactive and ready to assist customers effectively.
✨Showcase Your People Skills
Prepare examples of how you've successfully interacted with customers in the past. Highlighting your ability to communicate clearly and empathetically will demonstrate that you have the great people skills they’re looking for.
✨Demonstrate Attention to Detail
Think of instances where your attention to detail made a difference in your previous roles. Whether it was managing stock or ensuring accuracy in customer service, be ready to share these experiences to prove you can handle the responsibilities of the role.
✨Stay Calm Under Pressure
Be prepared to discuss how you manage stress and meet deadlines. Consider sharing a specific situation where you successfully handled a busy period, as this will reassure them that you can thrive in a fast-paced environment.
