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- Tasks: Assist customers with over-the-counter medicines and support the pharmacy team.
- Company: Join a well-established pharmacy team in Hinckley.
- Benefits: Enjoy 4 weeks paid holiday, staff discounts, and a bonus scheme.
- Other info: Receive training and development through a Medicines Counter Assistant Course.
- Why this job: Gain valuable customer service experience while making a difference in people's health.
- Qualifications: Previous customer service experience and great people skills are essential.
The predicted salary is between 20000 - 25000 £ per year.
We are looking to recruit a 40-hour Trainee Counter Assistant on a fixed term contract to work at our 732-branch located at 33 Hill Street, Hinckley, LE10 1DS.
Shift Pattern
- Monday 09:00 – 18:00 (one-hour unpaid break)
- Tuesday 09:00 – 18:00 (one-hour unpaid break)
- Wednesday 09:00 – 18:00 (one-hour unpaid break)
- Thursday 09:00 – 18:00 (one-hour unpaid break)
- Friday 09:00 – 18:00 (one-hour unpaid break)
As a Trainee Pharmacy Counter Assistant you will work under the supervision of the Pharmacist and you will assist customers with the sale of over the counter medicines, offering advice on the provision of information, symptoms and products as well promoting the additional services that our branch offers. You will also be tasked with replenishing stock and supporting the pharmacy team.
The role would ideally suit someone with previous customer service experience. The utmost attention to detail is required in this role along with the ability to work under pressure and to strict deadlines. The successful candidate must have great people skills as this is paramount to your role. You will be required to work as part of a well-established team and ensure our customers receive a high standard of service.
Training & Development
You will be enrolled onto a Medicines Counter Assistant Course that you will complete in branch over a period of time and once qualified you will be able to confidently:
- Support colleagues in running a successful pharmacy service
- Advise Customers on how to manage common conditions encountered in the pharmacy
- Recommend over the counter products appropriately to customers
- Support colleagues with receiving and handing out prescriptions.
Benefits
- Discretionary bonus scheme
- 4 weeks’ paid holiday, plus statutory holidays, which increase with service. (pro-rata for part time employees)
- Pension contributions
- EAP Provided by BUPA
- Staff discount
- Regulatory training where required
- Free uniform
We are passionate about equal opportunities and welcome a broad diversity of talent to apply.
Please apply at: www.cohenschemist.co.uk/jobs
Please note the Cohens Group reserves the right to cease any advertising prior to the published closing date for a role that receives a high number of applications.
11641-40-hour Trainee Counter Assistant - Fixed Term 6-month Contract employer: The Cohens Group
Contact Detail:
The Cohens Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 11641-40-hour Trainee Counter Assistant - Fixed Term 6-month Contract
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the pharmacy and its services. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your previous customer service experience can benefit the role of a Trainee Counter Assistant.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the pharmacy well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’d be a fantastic fit!
We think you need these skills to ace 11641-40-hour Trainee Counter Assistant - Fixed Term 6-month Contract
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your customer service experience and attention to detail. We want to see how you can bring your unique skills to the Trainee Counter Assistant role!
Show Your People Skills: Since great people skills are key for this position, don’t shy away from sharing examples of how you've successfully interacted with customers in the past. We love to see that personal touch!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so make sure your qualifications and experiences shine without unnecessary fluff.
Apply Through Our Website: Remember to submit your application through our website at www.cohenschemist.co.uk/jobs. It’s the best way for us to receive your details and get the ball rolling on your application!
How to prepare for a job interview at The Cohens Group
✨Know Your Stuff
Familiarise yourself with common over-the-counter medicines and their uses. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Show Off Your People Skills
Since this role is all about customer service, be prepared to demonstrate your people skills. Think of examples from your past experiences where you’ve successfully helped customers or worked as part of a team.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. It shows that you respect the opportunity and are serious about the position.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the training process or how the team works together. It shows you’re engaged and eager to learn more about the role.