At a Glance
- Tasks: Supervise pharmacy operations and support the team in delivering excellent customer service.
- Company: Join Cohens, a community-focused pharmacy with a commitment to quality care.
- Benefits: Enjoy competitive pay, bonuses, 4 weeks holiday, and staff discounts.
- Other info: Opportunity for training as a vaccinator and career growth within a supportive team.
- Why this job: Make a real difference in people's lives while developing your skills in a fast-paced environment.
- Qualifications: NVQ Level 2 in Pharmacy Services and strong customer service skills required.
The predicted salary is between 30000 - 40000 € per year.
As a Branch Supervisor / NVQ2 Qualified, you will oversee the general running of the pharmacy by providing support to the Pharmacist and the rest of the team. NVQ Level 2 or equivalent in Pharmacy Services is essential; skills in planning, attention to detail, and working under pressure are all required.
You will be involved in both counter and dispensing activities, and you will support the pharmacy in promoting a wide range of pharmacy services, including vaccinations and pharmacy first services. You will also be involved in providing blood pressure checks for eligible patients and training may be available to enable you to become a vaccinator.
Excellent customer service and people skills are imperative for this role as you will be responsible for ensuring that high standards of customer care are provided. You must be confident to build customer relationships and have the ability to establish their needs. You will be expected to provide friendly advice, while having excellent product knowledge and services. You must also have the drive and enthusiasm to want to coach others to do the same.
The utmost attention to detail is required in this role along with the ability to work under pressure as community pharmacy is a fast‑paced environment.
We are looking to recruit a 40‑hour Branch Supervisor / NVQ 2 Qualified to work at our 310‑branch located within Station Lane Medical Centre, Station Lane, Featherstone, Pontefract, WF7 6JL. The proposed shift pattern is to work 5 days a week, Monday to Friday.
Here at Cohens, we are proud to offer each of our team members great rewards and benefits including:
- Attractive performance-based bonus scheme
- 4 weeks' paid holiday, plus statutory holidays, which increase with service (pro‑rata for part‑time employees)
- Pension contributions
- Staff discount
- Regulatory training where required
- EAP Provided by BUPA
If you think this role is right for you, please apply, we would love to have you as part of the Cohens Family. We are passionate about equal opportunities and welcome a broad diversity of talent to apply.
11624-Branch Supervisor / NVQ 2 Qualified - 40 hours a week Permanent contract employer: The Cohens Group
Cohens is an excellent employer that values its team members by offering a supportive work environment and numerous benefits, including an attractive performance-based bonus scheme and generous holiday entitlement. Located within the vibrant Station Lane Medical Centre, our pharmacy promotes a culture of growth and development, providing opportunities for training and advancement in pharmacy services. Join us to be part of a dedicated team that prioritises customer care and fosters a diverse and inclusive workplace.
StudySmarter Expert Advice🤫
We think this is how you could land 11624-Branch Supervisor / NVQ 2 Qualified - 40 hours a week Permanent contract
✨Tip Number 1
Network like a pro! Reach out to your connections in the pharmacy world, whether it's through LinkedIn or local events. We all know that sometimes it's not just what you know, but who you know that can help you land that perfect Branch Supervisor role.
✨Tip Number 2
Prepare for the interview by brushing up on your product knowledge and customer service skills. We recommend practising common interview questions with a friend or in front of the mirror. Show them you’re not just qualified, but also passionate about providing top-notch care!
✨Tip Number 3
Don’t forget to showcase your attention to detail during the interview. Bring examples of how you've managed tasks under pressure in previous roles. We want to see that you can handle the fast-paced environment of community pharmacy with ease!
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly. Let’s get you on board with the Cohens Family!
We think you need these skills to ace 11624-Branch Supervisor / NVQ 2 Qualified - 40 hours a week Permanent contract
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your NVQ Level 2 qualification and any relevant experience in pharmacy services. We want to see how your skills in planning and attention to detail shine through!
Show Off Your Customer Service Skills:Since excellent customer service is key for this role, include examples of how you've built relationships with customers in the past. We love to see that friendly approach in your application!
Be Clear and Concise:When writing your cover letter, keep it straightforward and to the point. We appreciate clarity, especially when you're under pressure, just like in a busy pharmacy environment!
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and get you on board with the Cohens Family.
How to prepare for a job interview at The Cohens Group
✨Know Your Stuff
Make sure you brush up on your NVQ Level 2 knowledge and any relevant pharmacy services. Be ready to discuss your experience with counter and dispensing activities, as well as any specific services like vaccinations or blood pressure checks.
✨Show Off Your People Skills
Since excellent customer service is key for this role, think of examples where you've built strong relationships with customers. Prepare to share how you’ve provided friendly advice and met customer needs in previous roles.
✨Demonstrate Attention to Detail
In a fast-paced environment like community pharmacy, attention to detail is crucial. Be prepared to discuss how you manage tasks under pressure while maintaining high standards. Maybe share a time when your attention to detail made a difference.
✨Express Your Enthusiasm for Coaching
This role involves coaching others, so show your passion for helping teammates grow. Think of examples where you've trained or supported colleagues, and be ready to explain how you can inspire others to provide great customer care.
