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- Tasks: Assist customers with over-the-counter medicines and support the pharmacy team.
- Company: Join a friendly pharmacy team in Bootle, Liverpool.
- Benefits: Enjoy paid holidays, staff discounts, and a bonus scheme.
- Other info: Receive training to become a qualified Medicines Counter Assistant.
- Why this job: Gain valuable experience while helping people manage their health.
- Qualifications: Customer service experience and great people skills are essential.
The predicted salary is between 12 - 13 £ per hour.
We are looking to recruit a 40-hour Trainee Counter Assistant on a fixed term contract to work at our 021-branch located at 12/13 Marian Square, Bootle, Liverpool, L30 5QA.
Shift Pattern
- Monday 09:00 – 18:00 (one-hour unpaid break)
- Tuesday 09:00 – 18:00 (one-hour unpaid break)
- Wednesday 09:00 – 18:00 (one-hour unpaid break)
- Thursday 09:00 – 18:00 (one-hour unpaid break)
- Friday 09:00 – 18:00 (one-hour unpaid break)
Responsibilities
- Work under the supervision of the Pharmacist and assist customers with the sale of over-the-counter medicines, offering advice on information, symptoms and products, as well as promoting the additional services that our branch offers.
- Replenish stock and support the pharmacy team.
Qualifications & Requirements
- Ideally suited for someone with previous customer service experience, with the utmost attention to detail and the ability to work under pressure and strict deadlines.
- Great people skills are paramount; you will be required to work as part of a well-established team and ensure customers receive a high standard of service.
Training
You will be enrolled onto a Medicines Counter Assistant Course that you will complete in-branch over a period of time and once qualified you will be able to confidently:
- Support colleagues in running a successful pharmacy service
- Advise customers on how to manage common conditions encountered in the pharmacy
- Recommend over-the-counter products appropriately to customers
- Support colleagues with receiving and handing out prescriptions
Benefits
- Discretionary bonus scheme
- 4 weeks’ paid holiday, plus statutory holidays, which increase with service (pro-rata for part-time employees)
- Pension contributions
- EAP provided by BUPA
- Staff discount
- Regulatory training where required
- Free uniform
Equal Opportunity Statement
We are passionate about equal opportunities and welcome a broad diversity of talent to apply.
11606– 40-hour Trainee Counter Assistant – Fixed term 3-month contract employer: The Cohens Group
Contact Detail:
The Cohens Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 11606– 40-hour Trainee Counter Assistant – Fixed term 3-month contract
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the pharmacy and its services. This will help you show genuine interest and tailor your answers to what they value.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate during the actual interview.
✨Tip Number 3
Show off your people skills! During the interview, share examples of how you've provided excellent customer service in the past. This is key for a role like Trainee Counter Assistant.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team directly!
We think you need these skills to ace 11606– 40-hour Trainee Counter Assistant – Fixed term 3-month contract
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any customer service experience you have. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your people skills and attention to detail!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the Trainee Counter Assistant role and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Follow the Application Instructions: When applying, make sure you follow our application process on the website. It’s super straightforward, and we appreciate when candidates pay attention to the details. Plus, it shows you’re serious about joining us!
Proofread Before You Submit: Before hitting that submit button, give your application a good once-over. Typos and errors can distract from your great qualifications. We want to see your best self, so take a moment to polish it up!
How to prepare for a job interview at The Cohens Group
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Trainee Counter Assistant. Familiarise yourself with over-the-counter medicines and the services offered at the branch. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your People Skills
Since this role requires great people skills, think of examples from your past customer service experience where you’ve gone above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your ability to connect with customers and work as part of a team.
✨Prepare for Common Interview Questions
Anticipate questions like 'How would you handle a difficult customer?' or 'What do you know about our pharmacy services?'. Practising your responses can help you articulate your thoughts clearly and show that you’re prepared for the challenges of the job.
✨Dress the Part
Even though it’s a trainee position, first impressions matter! Dress smartly and professionally for your interview. This shows respect for the opportunity and indicates that you take the role seriously, which is crucial in a customer-facing environment.