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- Tasks: Assist customers with over-the-counter medicines and support the pharmacy team.
- Company: Join a friendly pharmacy team at Hume Street Medical Centre.
- Benefits: Enjoy paid holidays, staff discounts, and a bonus scheme.
- Other info: Receive training to become a qualified Medicines Counter Assistant.
- Why this job: Gain valuable experience in customer service while making a difference in people's health.
- Qualifications: Previous customer service experience and great people skills are essential.
The predicted salary is between 12 - 15 £ per hour.
We are looking to recruit a 32-hour Trainee Counter Assistant on a fixed term contract to work at our 734-branch located at Hume Street Medical Centre, Hume Street, Kidderminster, DY11 6SF.
Shift Pattern
- Monday 09:00 – 18:00 (one-hour unpaid lunch break)
- Tuesday 09:00 – 18:00 (one-hour unpaid lunch break)
- Wednesday 09:00 – 18:00 (one-hour unpaid lunch break)
- Friday 09:00 – 18:00 (one-hour unpaid lunch break)
Responsibilities
- Work under the supervision of the Pharmacist and assist customers with the sale of over-the-counter medicines, offering advice on the provision of information, symptoms and products, and promoting additional services offered by the branch.
- Replenish stock and support the pharmacy team.
- Support colleagues in running a successful pharmacy service.
- Advise customers on managing common conditions encountered in the pharmacy.
- Recommend over-the-counter products appropriately to customers.
- Support colleagues with receiving and handing out prescriptions.
Ideal Candidate
The role suits someone with previous customer service experience. The candidate must possess great people skills, be detail-oriented, and able to work under pressure and strict deadlines.
Training
You will be enrolled onto a Medicines Counter Assistant Course that you will complete in branch over a period of time and, once qualified, will be able to confidently perform the responsibilities listed above.
Benefits
- Discretionary bonus scheme
- 4 weeks’ paid holiday plus statutory holidays (pro-rata for part-time employees)
- Pension contributions
- EAP provided by BUPA
- Staff discount
- Regulatory training where required
- Free uniform
We are passionate about equal opportunities and welcome a broad diversity of talent to apply.
Apply at: www.cohenschemist.co.uk/jobs
11601– 32-hour Trainee Counter Assistant – Fixed Term 6-month Contract employer: The Cohens Group
Contact Detail:
The Cohens Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 11601– 32-hour Trainee Counter Assistant – Fixed Term 6-month Contract
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Hume Street Medical Centre and Cohen's Chemist. Understanding their values and services will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your customer service experience.
✨Tip Number 3
Show off your people skills! During the interview, share specific examples of how you've helped customers in the past. Highlighting your ability to handle pressure and provide great service will make you stand out.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds!
We think you need these skills to ace 11601– 32-hour Trainee Counter Assistant – Fixed Term 6-month Contract
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your customer service experience and people skills. We want to see how you can bring your unique flair to the role of Trainee Counter Assistant!
Show Your Enthusiasm: Let your passion for helping others shine through in your application. We love candidates who are excited about the opportunity to assist customers and support our pharmacy team!
Be Detail-Oriented: Pay attention to the details in your application. Double-check for any typos or errors, as we’re looking for someone who can work under pressure and meet strict deadlines.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on your journey with us at Cohen's Chemist.
How to prepare for a job interview at The Cohens Group
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Trainee Counter Assistant. Familiarise yourself with over-the-counter medicines and common conditions customers might ask about. This will show that you're proactive and genuinely interested in the role.
✨Show Off Your People Skills
Since this role involves a lot of customer interaction, be ready to demonstrate your people skills. Think of examples from your past experiences where you've successfully helped customers or worked as part of a team. This will highlight your suitability for the position.
✨Prepare for Common Questions
Anticipate questions related to customer service and handling pressure. For instance, be prepared to discuss how you would manage a difficult customer or prioritise tasks during busy periods. Practising these scenarios can help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process for the Medicines Counter Assistant Course or what a typical day looks like in the pharmacy. This shows your enthusiasm and helps you gauge if the role is the right fit for you.