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- Tasks: Create memorable coffee experiences and maintain quality standards.
- Company: The Coffee House is a vibrant community hub redefining coffee culture since 2011.
- Benefits: Enjoy competitive pay, flexible hours, and structured training through The Coffee House Academy.
- Why this job: Join a passionate team, develop your skills, and make lasting connections in a fun environment.
- Qualifications: No experience necessary; just bring your enthusiasm and love for coffee!
- Other info: Apply now for a chance to showcase your personality in an immersive on-the-job experience.
Join Our Passionate Team as a Coffee House Enthusiast!
About the Opportunity:
Role: Team Member
Salary: Enjoy a competitive rate of pay, 5% above National Minimum Wage (NMW)
Contract: Permanent, offering a minimum of 20 hours per week
About Us:
Calling all coffee lovers! At The Coffee House, nestled in the heart of Wigan, we\’re not just brewing coffee – we\’re crafting experiences. Join our dynamic team as we redefine the way people eat, drink and relax. Since 2011, we\’ve been on a mission to infuse every cup with passion, personality, and pure joy. With locations across the North West of England and North Staffordshire, we\’re not just a coffee shop, we\’re a community hub.
About You:
Are you ready to bring your energy and enthusiasm to our team? We\’re looking for outgoing individuals who share our love for genuine hospitality. Whether you\’re a seasoned barista or a coffee connoisseur in the making, we want you! As a Coffee House Team Member, you\’ll be the heart and soul of our brand, creating unforgettable moments for every guest.
What You Will Bring:
Guest Experience
Create memorable and personalised experiences for our guests, making each visit a special chapter in their coffee journey.
Address guest questions and resolve issues with professionalism and a friendly approach, leaving a long lasting impression every time.
Quality Control
Uphold our standards of excellence, ensuring each brew meets the mark of perfection.
Keep our equipment in optimal condition, ensuring every cup is as perfect as the last.
Product Expert
Develop an in-depth understanding of our offerings to confidently advise and assist guests.
Craft great coffee that hits that sweet spot every time – don’t forget about our teas, coolers, seasonal ranges and more.
Team Player
Assist with opening and closing the store and other duties as needed.
Most importantly, have fun—this is your time to learn, develop, and meet great people.
Our Hiring Process:
Apply now through our website.
Stand out from the crowd? You\’ll hear from us for a friendly chat about your skills and experience.
Leading Contender? You’ll be invited to join us for an immersive on-the-job experience, where you can showcase your personality and get to know our team.
Ready to brew up some magic? Apply today at and become part of something special!
Thank you for your application! If you don’t hear back within 14 business days, we encourage you to apply again in the future.
Warm Regards,
The Coffee House Team
Job type Permanent Posted 2025-06-27T00:00:00 2 days ago
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OUR STORY
Hi! We’re Chris and Stephen – brothers and founders of The Coffee House. The idea was born from a lifelong dream to create a chain of premium coffee shops that serve incredible food and drink, in an environment where people can EAT, DRINK and RELAX in the heart of their communities.
Our journey began back in 2011, when we opened our very first store in our home village of Lymm. Fast forward 14 years, and we’re preparing to open our next location, with even more on the horizon! While we’ve grown, we’ve stayed true to our values. We remain a proudly independent business, driven by the same passion and determination that inspired us from day one.
At The Coffee House, we’re always looking ahead, and our pursuit of quality is at the core of everything we do. As a fast paced and growing company, we offer a culture where every team member feels truly valued, because we know our people are the key to our success. Our vision is simple: to become the leading independent coffee operator in England. With delicious, high quality products, modern spaces, and passionate, friendly teams – we believe the best is still to come.
If you\’re ready to grow with a company that’s leading the way and become a part of something special, we’d love to hear from you. We can’t wait for you to join us on this journey!
THE COFFEE HOUSE ACADEMY
We recognise structured training is key to the success, development and happiness of each individual. We encourage and champion those who want to develop their career.
As such we have created The Coffee House Academy, a programme that will provide new members of staff with all the training elements they need to kick start their journey with us.
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Team Member employer: The Coffee House
Contact Detail:
The Coffee House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Familiarise yourself with The Coffee House's menu and offerings. Knowing the different types of coffee, teas, and seasonal specials will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Engage with the community by visiting The Coffee House locations before applying. This will give you a feel for the atmosphere and allow you to interact with current team members, which can provide valuable insights and connections.
✨Tip Number 3
Prepare to showcase your personality during the on-the-job experience. The Coffee House values enthusiasm and a friendly approach, so be ready to demonstrate how you can create memorable experiences for guests.
✨Tip Number 4
Highlight any previous customer service experience you have when discussing your skills. Even if it's not in a coffee shop, showing that you understand the importance of guest experience will set you apart from other candidates.
We think you need these skills to ace Team Member
Some tips for your application 🫡
Show Your Passion for Coffee: In your application, express your love for coffee and how it aligns with the values of The Coffee House. Share any relevant experiences that highlight your enthusiasm for the coffee culture.
Highlight Customer Service Skills: Emphasise your ability to create memorable guest experiences. Provide examples of how you've successfully addressed customer queries or resolved issues in previous roles.
Demonstrate Team Spirit: Mention your experience working in a team environment. Highlight instances where you collaborated with others to achieve common goals, as teamwork is essential at The Coffee House.
Tailor Your CV and Cover Letter: Make sure your CV and cover letter are tailored specifically for this role. Use keywords from the job description and showcase how your skills and experiences make you a perfect fit for the Team Member position.
How to prepare for a job interview at The Coffee House
✨Show Your Passion for Coffee
Make sure to express your love for coffee and the coffee culture during the interview. Share any personal experiences or favourite brews, as this will resonate with the team and show that you align with their mission.
✨Demonstrate Excellent Customer Service Skills
Prepare examples of how you've provided outstanding customer service in the past. The Coffee House values genuine hospitality, so showcasing your ability to create memorable experiences for guests will set you apart.
✨Be Ready to Discuss Teamwork
As a Team Member, you'll need to work closely with others. Be prepared to talk about your experiences in a team setting, highlighting how you contribute positively and support your colleagues.
✨Ask Thoughtful Questions
At the end of the interview, ask questions that show your interest in the company and its culture. Inquire about training opportunities or how the team celebrates successes, which demonstrates your eagerness to be part of their community.
