At a Glance
- Tasks: Create memorable coffee experiences and craft delicious brews for our guests.
- Company: Join The Coffee House, a vibrant community hub for coffee lovers.
- Benefits: Competitive pay, flexible hours, and structured training through The Coffee House Academy.
- Other info: Great opportunities for career growth in a supportive environment.
- Why this job: Be part of a passionate team and make every guest's visit special.
- Qualifications: No experience needed, just bring your enthusiasm and love for coffee!
Job Details
Hours: Minimum contracts available from 10 - 30 hours per week
Salary: Up to £13.05 per hour (dependent on age and experience)
Job type: Permanent
Responsibilities
- Welcome customers with a smile and create a friendly, positive first impression.
- Respond to customer questions, feedback, and concerns professionally and proactively.
- Prepare and serve coffee, drinks, and food to our brand’s high standards.
- Operate the till and handle cash and card payments accurately.
- Maintain cleanliness and organisation throughout the store, including front‑of‑house and back‑of‑house areas.
- Follow all food safety, hygiene, and health & safety procedures.
- Monitor stock levels and replenish supplies as needed.
- Work collaboratively with your team to deliver efficient service, especially during busy periods.
- Communicate clearly with colleagues and management to keep daily operations running smoothly.
- Take initiative to step in and address issues, support colleagues, or work flexibly when gaps are identified.
- Demonstrate professionalism, reliability, and a positive attitude in every interaction.
- Support other reasonable duties as directed by the manager.
Additional Information
We encourage you to apply again in the future if you do not hear back within 14 business days.
Team Member employer: The Coffee House
At The Coffee House, located in the vibrant heart of Hanley, we pride ourselves on being more than just a coffee shop; we are a community hub where passion for coffee meets genuine hospitality. Our commitment to employee growth is exemplified through The Coffee House Academy, offering structured training and career progression opportunities, all while enjoying a fun and supportive work culture that values every team member's contribution. Join us to craft unforgettable experiences and be part of a rapidly growing independent business that truly cares about its people.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member
✨Tip Number 1
Get to know The Coffee House! Before your chat, dive into their values and mission. Show them you’re not just another applicant but someone who genuinely shares their passion for coffee and community.
✨Tip Number 2
Be yourself during the interview! They’re looking for outgoing individuals who can create memorable experiences. Let your personality shine through and don’t be afraid to share your love for coffee!
✨Tip Number 3
Prepare some questions! This shows you’re engaged and interested in the role. Ask about their training programmes or how they maintain quality control – it’ll impress them and help you understand the job better.
✨Tip Number 4
Follow up after your interview! A quick thank-you message can go a long way. It shows appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Team Member
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for coffee and hospitality shine through! We want to see your enthusiasm for creating memorable experiences for our guests.
Be Yourself:Don’t be afraid to show your personality in your application. We’re looking for outgoing individuals who can bring energy to our team, so let us get to know the real you!
Tailor Your Application:Make sure to highlight any relevant experience or skills that align with our core values. Whether it’s customer service or a knack for brewing the perfect cup, we want to hear about it!
Apply Through Our Website:Remember to submit your application through our website. It’s the best way for us to receive your details and kickstart the process of bringing you into our coffee-loving community!
How to prepare for a job interview at The Coffee House
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Understand the different types of coffee beans, brewing methods, and what makes a great cup. This will show your passion for coffee and help you connect with the team.
✨Showcase Your Guest Experience Skills
Prepare examples of how you've created memorable experiences for customers in the past. Whether it’s resolving an issue or going the extra mile, demonstrating your commitment to guest satisfaction is key.
✨Be a Team Player
Highlight your ability to work well in a team. Share stories that showcase your collaboration skills and how you’ve contributed to a positive team environment. The Coffee House values teamwork, so make sure to emphasise this.
✨Bring Your Personality
Don’t be afraid to let your personality shine through during the interview. The Coffee House is all about creating a friendly atmosphere, so showing your enthusiasm and genuine love for coffee will help you stand out.
