Team Member

Team Member

Bolton Full-Time No home office possible
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At a Glance

  • Tasks: Create memorable coffee experiences and assist guests with a friendly approach.
  • Company: Join The Coffee House, a vibrant community hub redefining coffee culture since 2011.
  • Benefits: Enjoy competitive pay, flexible hours, and structured training through The Coffee House Academy.
  • Why this job: Be part of a passionate team that values genuine hospitality and personal growth.
  • Qualifications: No experience necessary; just bring your enthusiasm for coffee and people!
  • Other info: Apply now for a chance to showcase your personality in an immersive on-the-job experience.

Join Our Passionate Team as a Coffee House Enthusiast!

About the Opportunity:

Role: Team Member

Salary: Enjoy a competitive rate of pay, 5% above National Minimum Wage (NMW)

Contract: Permanent, offering a minimum of 10 hours per week

About Us:

Calling all coffee lovers! At The Coffee House, nestled in the heart of Bolton, we\’re not just brewing coffee – we\’re crafting experiences. Join our dynamic team as we redefine the way people eat, drink and relax. Since 2011, we\’ve been on a mission to infuse every cup with passion, personality, and pure joy. With locations across the North West of England and North Staffordshire, we\’re not just a coffee shop, we\’re a community hub.

Core Brand Values:

Guest Experience: We go the extra mile for our guests, making everyone feel right at home. Whether you\’re catching up with friends, working remotely, or simply unwinding, our friendly and genuine approach sets us apart.

Passion for Coffee: Our coffee is the heart of our business, roasted to perfection in our very own roastery and brewed daily by our skilled baristas.

Bakehouse: Our expert bakers craft top-notch bread and confections, ensuring every bite is as delightful as our coffee.

Cookhouse: Handcrafted daily in our state-of-the-art kitchen, our products use locally sourced ingredients to guarantee the best quality.

About You:

Are you ready to bring your energy and enthusiasm to our team? We\’re looking for outgoing individuals who share our love for genuine hospitality. Whether you\’re a seasoned barista or a coffee connoisseur in the making, we want you! As a Coffee House Team Member, you\’ll be the heart and soul of our brand, creating unforgettable moments for every guest.

What You Will Bring:

Guest Experience

  • Create memorable and personalised experiences for our guests, making each visit a special chapter in their coffee journey.
  • Address guest questions and resolve issues with professionalism and a friendly approach, leaving a long lasting impression every time.

Quality Control

  • Uphold our standards of excellence, ensuring each brew meets the mark of perfection.
  • Keep our equipment in optimal condition, ensuring every cup is as perfect as the last.

Product Expert

  • Develop an in-depth understanding of our offerings to confidently advise and assist guests.
  • Craft great coffee that hits that sweet spot every time – don’t forget about our teas, coolers, seasonal ranges and more.

Team Player

  • Assist with opening and closing the store and other duties as needed.
  • Most importantly, have fun – this is your time to learn, develop, and meet great people.

Our Hiring Process:

  • Apply now through our website.
  • Stand out from the crowd? You\’ll hear from us for a friendly chat about your skills and experience.
  • Leading Contender? You’ll be invited to join us for an immersive on-the-job experience, where you can showcase your personality and get to know our team.

Ready to brew up some magic? Apply today at and become part of something special!

Thank you for your application! If you don’t hear back within 14 business days, we encourage you to apply again in the future.

Warm Regards,

The Coffee House Team

Job type Permanent Posted 2025-07-15T00:00:00 Yesterday

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OUR STORY

Hi! We’re Chris and Stephen – brothers and founders of The Coffee House. The idea was born from a lifelong dream to create a chain of premium coffee shops that serve incredible food and drink, in an environment where people can EAT, DRINK and RELAX in the heart of their communities.

Our journey began back in 2011, when we opened our very first store in our home village of Lymm. Fast forward 14 years, and we’re preparing to open our next location, with even more on the horizon! While we’ve grown, we’ve stayed true to our values. We remain a proudly independent business, driven by the same passion and determination that inspired us from day one.

At The Coffee House, we’re always looking ahead, and our pursuit of quality is at the core of everything we do. As a fast paced and growing company, we offer a culture where every team member feels truly valued, because we know our people are the key to our success. Our vision is simple: to become the leading independent coffee operator in England. With delicious, high quality products, modern spaces, and passionate, friendly teams – we believe the best is still to come.

If you\’re ready to grow with a company that’s leading the way and become a part of something special, we’d love to hear from you. We can’t wait for you to join us on this journey!

THE COFFEE HOUSE ACADEMY

We recognise structured training is key to the success, development and happiness of each individual. We encourage and champion those who want to develop their career.

As such we have created The Coffee House Academy, a programme that will provide new members of staff with all the training elements they need to kick start their journey with us.

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Team Member employer: The Coffee House

At The Coffee House, we pride ourselves on being more than just a coffee shop; we are a vibrant community hub in Bolton where every team member is valued and empowered to grow. With competitive pay, a commitment to exceptional guest experiences, and the opportunity to develop your skills through The Coffee House Academy, you will thrive in a supportive and dynamic work culture that celebrates passion for coffee and genuine hospitality. Join us and be part of a journey that blends quality, creativity, and camaraderie in every cup.
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Contact Detail:

The Coffee House Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Member

✨Tip Number 1

Show your passion for coffee! When you engage with us, share your favourite coffee experiences or what you love about coffee culture. This will demonstrate your enthusiasm and align with our core values.

✨Tip Number 2

Familiarise yourself with our menu and offerings before your interview. Being able to discuss our products confidently will impress us and show that you're genuinely interested in becoming part of our team.

✨Tip Number 3

Emphasise your customer service skills during your interactions with us. We value a friendly approach, so share examples of how you've created memorable experiences for guests in previous roles.

✨Tip Number 4

Be prepared to showcase your teamwork abilities. We thrive on collaboration, so think of instances where you've successfully worked as part of a team and how you can contribute to our positive work environment.

We think you need these skills to ace Team Member

Customer Service Skills
Communication Skills
Teamwork
Attention to Detail
Problem-Solving Skills
Time Management
Product Knowledge
Barista Skills
Adaptability
Positive Attitude
Multitasking
Quality Control
Passion for Coffee

Some tips for your application 🫡

Understand the Company Culture: Before applying, take some time to understand The Coffee House's values and mission. Highlight your passion for coffee and community in your application to show that you align with their ethos.

Tailor Your CV: Make sure your CV reflects your experience in customer service or hospitality. Emphasise any relevant skills, such as teamwork, communication, and a love for coffee, to make your application stand out.

Craft a Personalised Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific aspects of The Coffee House that excite you and how you can contribute to creating memorable guest experiences.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key in the hospitality industry.

How to prepare for a job interview at The Coffee House

✨Show Your Passion for Coffee

Make sure to express your love for coffee during the interview. Share any experiences you have with coffee, whether it's brewing at home or visiting different coffee shops. This will demonstrate that you align with the company's core values.

✨Emphasise Guest Experience

Prepare examples of how you've gone the extra mile for customers in previous roles. The Coffee House values genuine hospitality, so showcasing your ability to create memorable experiences will set you apart.

✨Be a Team Player

Highlight your teamwork skills and provide examples of how you've collaborated with others in past jobs. The Coffee House thrives on a dynamic team environment, so showing that you can work well with others is crucial.

✨Ask Thoughtful Questions

Prepare some insightful questions about the company culture, training opportunities, or their coffee sourcing practices. This shows your genuine interest in the role and helps you understand if it's the right fit for you.

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