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For Companies At a Glance
- Tasks: Lead daily operations, inspire your team, and create memorable guest experiences.
- Company: Join The Coffee House, a vibrant community hub redefining coffee culture since 2011.
- Benefits: Enjoy a competitive salary, structured training, and a fun, dynamic work environment.
- Why this job: Be part of a passionate team that values growth, creativity, and exceptional service.
- Qualifications: No prior experience required; just bring your enthusiasm and love for coffee!
- Other info: Apply now for a chance to showcase your skills in an immersive on-the-job experience.
The predicted salary is between 24000 - 28000 £ per year.
Hours: Full Time, minimum of 40 hours per week
Salary: Up to £28,000 per annum
About Us
Coffee House was born from a lifelong dream to create a chain of premium coffee shops that serve incredible food and drink, in an environment where people can eat, drink and relax in the heart of their communities. While we’ve grown, we’ve stayed true to our values. We remain a proudly independent business, driven by the same passion and determination that inspired us from day one.
At Coffee House, we’re always looking ahead and our pursuit of quality is at the core of everything we do. As a small but growing company, we offer a culture where every team member feels truly valued (because we know that our people are the key to our success!). Our vision is simple: to become the leading independent coffee operator in England. With delicious, high quality products, modern spaces and passionate, friendly teams – we believe the best is still to come.
About You
Are you ready to turn your passion for people and coffee into an unforgettable guest experience? We’re looking for an inspiring Store Manager to lead our team and create a welcoming environment where both customers and colleagues thrive. As Store Manager, you will take ownership of the store’s day-to-day operations, ensuring exceptional customer service, strong team performance, and smooth, efficient running of the business. You’ll lead by example on the floor, motivate your team to deliver memorable experiences, and support their growth so they can reach their full potential.
A typical day as a Store Manager
Lead by example to create a friendly, professional, and memorable experience for every customer.
Handle customer queries, complaints, and feedback, coaching your team on best practices.
Prepare and serve coffee, drinks, and food, ensuring all items meet brand standards.
Manage tills, cash handling, end‑of‑day reconciliation, monitor sales, and control costs to support profitability.
Keep the store clean, organised, and compliant with food safety, hygiene, and health & safety regulations.
Identify and report maintenance issues promptly for timely resolution.
Monitor stock levels, place orders, and run stock takes to ensure smooth operations while minimising waste.
Provide clear direction to your team, delegate responsibilities, and maintain communication with senior management.
Collaborate with colleagues across the company to share best practices and support broader initiatives.
Proactively resolve operational challenges and maintain high service standards.
Motivate, coach, and train your team to build a high‑performing, engaged workforce.
Take full ownership of store operations, including opening, closing, and lone working.
Attend company‑wide meetings and Zoom sessions, ensuring store alignment with company goals.
Promote a positive workplace culture, setting expectations for professionalism, accountability, and teamwork.
Got what it takes? Here’s our Hiring Process:
Apply now through our Careers page.
Stand out from the crowd? Our three-stage recruitment process is designed to give you an exclusive, behind-the-scenes look at our business, letting you experience firsthand what it’s like to be part of our team.
We look forward to reviewing your application soon!
(Please note: If you don’t hear back from us within 14 business days, we encourage you to apply again in the future).
Job type Permanent Posted 2026-03-24T00:00:00 4 days ago
OUR STORY
Hi! We’re Chris and Stephen—brothers and founders of The Coffee House. The idea was born from a lifelong dream to create a chain of premium coffee shops that serve incredible food and drink, in an environment where people can EAT, DRINK and RELAX in the heart of their communities.
Our journey began back in 2011, when we opened our very first store in our home village of Lymm. Fast forward 14 years, and we’re preparing to open our next location, with even more on the horizon! While we’ve grown, we’ve stayed true to our values. We remain a proudly independent business, driven by the same passion and determination that inspired us from day one.
At The Coffee House, we’re always looking ahead, and our pursuit of quality is at the core of everything we do. As a fast paced and growing company, we offer a culture where every team member feels truly valued, because we know our people are the key to our success. Our vision is simple: to become the leading independent coffee operator in England. With delicious, high‑quality products, modern spaces, and passionate, friendly teams – we believe the best is still to come.
If you’re ready to grow with a company that’s leading the way and become a part of something special, we’d love to hear from you. We can’t wait for you to join us on this journey!
THE COFFEE HOUSE ACADEMY
We recognise structured training is key to the success, development and happiness of each individual. We encourage and champion those who want to develop their career.
As such we have created The Coffee House Academy, a programme that will provide new members of staff with all the training elements they need to kick start their journey with us.
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Store Manager employer: The Coffee House
Contact Detail:
The Coffee House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with The Coffee House's values and mission. Understanding their commitment to quality and community will help you align your answers during the interview, showcasing that you're not just a fit for the role, but also for their culture.
✨Tip Number 2
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Think of specific examples where you've inspired your team or improved guest experiences, as this will demonstrate your capability as a Store Manager.
✨Tip Number 3
Showcase your passion for coffee and customer service. Be ready to share your favourite coffee experiences or what makes a great guest experience in your opinion. This enthusiasm can set you apart from other candidates.
✨Tip Number 4
Research common operational challenges faced by coffee shops and think about how you would address them. Being able to discuss strategies for maintaining operational efficiency and quality control will highlight your readiness for the role.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand The Coffee House's mission and values. Highlight your passion for coffee and community in your application to show that you align with their ethos.
Tailor Your CV: Make sure your CV reflects relevant experience in leadership, guest service, and operational management. Use specific examples from your past roles that demonstrate your ability to inspire a team and enhance customer experiences.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Share why you want to be a part of The Coffee House and how your skills can contribute to their mission of crafting memorable coffee experiences.
Showcase Your Skills: Highlight any specific skills related to quality control, training, and operational efficiency. Mention any experience you have with managing stock, cash flow, or leading training sessions, as these are key aspects of the Store Manager role.
How to prepare for a job interview at The Coffee House
✨Show Your Passion for Coffee
Make sure to express your love for coffee and the coffee culture during the interview. Share any personal experiences or knowledge you have about different brewing methods, beans, or trends in the coffee industry. This will demonstrate your enthusiasm and fit for the role.
✨Highlight Leadership Skills
As a Store Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on how you've inspired and developed others. Discuss specific situations where you fostered teamwork and improved performance.
✨Emphasise Guest Experience
The Coffee House values creating memorable experiences for guests. Be ready to discuss how you would handle guest interactions, resolve issues, and ensure customer satisfaction. Share any relevant experiences where you went above and beyond for customers.
✨Demonstrate Operational Knowledge
Familiarise yourself with the operational aspects of running a coffee shop, such as stock management, cash flow, and health and safety protocols. Be prepared to discuss how you would maintain efficiency and quality control in daily operations.