At a Glance
- Tasks: Lead a team to create an amazing customer experience and manage store operations.
- Company: Join a dynamic retail brand focused on teamwork and customer satisfaction.
- Benefits: Competitive salary, full-time hours, and opportunities for career growth.
- Other info: Enjoy a supportive culture with training and development opportunities.
- Why this job: Be a key player in a vibrant store environment and make a real impact.
- Qualifications: Strong leadership skills and a passion for customer service.
The predicted salary is between 34195 - 34195 € per year.
Location: Rochdale Exchange
Hours: Full Time, minimum of 40 hours per week
Salary: Up to £34,195 per year
Job Type: Permanent
A typical day as a Store Manager:
- Lead by example to create a friendly, professional, and memorable experience for every customer.
- Handle customer queries, complaints, and feedback, coaching your team on best practices.
- Prepare and serve coffee, drinks, and food, ensuring all items meet brand standards.
- Manage tills, cash handling, end-of-day reconciliation, monitor sales, and control costs to support profitability.
- Keep the store clean, organised, and compliant with food safety, hygiene, and health & safety regulations.
- Identify and report maintenance issues promptly for timely resolution.
- Monitor stock levels, place orders, and run stock takes to ensure smooth operations while minimising waste.
- Provide clear direction to your team, delegate responsibilities, and maintain communication with senior management.
- Collaborate with colleagues across the company to share best practices and support broader initiatives.
- Proactively resolve operational challenges and maintain high service standards.
- Motivate, coach, and train your team to build a high-performing, engaged workforce.
- Take full ownership of store operations, including opening, closing, and lone working.
- Attend company-wide meetings and Zoom sessions, ensuring store alignment with company goals.
- Promote a positive workplace culture, setting expectations for professionalism, accountability, and teamwork.
Salary potential based on a 48 hour working week, with a guaranteed 40 hour contract.
Store Manager in Rochdale employer: The Coffee House
As a Store Manager at Rochdale Exchange, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. With a commitment to fostering a positive workplace culture, we offer comprehensive training, competitive salary packages, and opportunities for career advancement, ensuring that every team member feels valued and empowered to succeed. Join us to be part of a team that not only delivers exceptional customer experiences but also champions collaboration and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in Rochdale
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who might know about openings for Store Managers. A friendly chat can sometimes lead to opportunities that aren't even advertised.
✨Tip Number 2
Prepare for interviews by practising common questions related to team management and customer service. We recommend role-playing with a friend to get comfortable with your responses and showcase your leadership skills.
✨Tip Number 3
Showcase your passion for the brand during interviews. Research the company’s values and culture, and be ready to discuss how you can contribute to creating that friendly and professional atmosphere they’re after.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Store Manager in Rochdale
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about your passion for customer service and team leadership.
Tailor Your Application:Make sure to customise your application for the Store Manager role. Highlight your relevant experience in managing teams, handling customer queries, and ensuring compliance with health and safety regulations. We love seeing how your background fits with our needs!
Be Specific with Examples:Use specific examples to demonstrate your skills and achievements. Whether it’s a time you resolved a tricky customer complaint or improved store operations, we want to hear about it! Concrete examples make your application stand out.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at The Coffee House
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with the store's layout, products, and services. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a team. Prepare examples of how you've motivated and coached others in the past. Think about specific situations where you resolved conflicts or improved team performance.
✨Understand Customer Service Excellence
Be ready to discuss your approach to handling customer queries and complaints. Share examples of how you’ve created memorable experiences for customers and how you would train your team to do the same.
✨Demonstrate Operational Savvy
Familiarise yourself with key operational tasks like stock management and cash handling. Be prepared to discuss how you would ensure compliance with health and safety regulations while maintaining profitability.
