At a Glance
- Tasks: Lead a passionate team to create unforgettable coffee experiences for our customers.
- Company: Join a growing independent coffee chain dedicated to quality and community.
- Benefits: Enjoy a competitive salary, structured training, and opportunities for career growth.
- Other info: Dynamic work environment with a focus on personal development and teamwork.
- Why this job: Be part of a vibrant culture where your contributions truly matter.
- Qualifications: Experience in customer service and team leadership is a plus.
The predicted salary is between 34195 - 34195 £ per year.
Hours: Full Time, minimum of 40 hours per week
Salary: up to £34,195 per year
About Us
Coffee House was born from a lifelong dream to create a chain of premium coffee shops that serve incredible food and drink, in an environment where people can eat, drink and relax in the heart of their communities. While we’ve grown, we’ve stayed true to our values. We remain a proudly independent business, driven by the same passion and determination that inspired us from day one. At Coffee House, we’re always looking ahead and our pursuit of quality is at the core of everything we do. As a small but growing company, we offer a culture where every team member feels truly valued (because we know that our people are the key to our success!) Our vision is simple: to become the leading independent coffee operator in England. With delicious, high quality products, modern spaces and passionate, friendly teams - we believe the best is still to come.
About You
Are you ready to turn your passion for people and coffee into an unforgettable guest experience? We’re looking for an inspiring Store Manager to lead our team and create a welcoming environment where both customers and colleagues thrive. As Store Manager, you will take ownership of the store’s day-to-day operations, ensuring exceptional customer service, strong team performance, and smooth, efficient running of the business. You’ll lead by example on the floor, motivate your team to deliver memorable experiences, and support their growth so they can reach their full potential.
A typical day as a Store Manager:
- Lead by example to create a friendly, professional, and memorable experience for every customer.
- Handle customer queries, complaints, and feedback, coaching your team on best practices.
- Prepare and serve coffee, drinks, and food, ensuring all items meet brand standards.
- Manage tills, cash handling, end-of-day reconciliation, monitor sales, and control costs to support profitability.
- Keep the store clean, organised, and compliant with food safety, hygiene, and health & safety regulations.
- Identify and report maintenance issues promptly for timely resolution.
- Monitor stock levels, place orders, and run stock takes to ensure smooth operations while minimising waste.
- Provide clear direction to your team, delegate responsibilities, and maintain communication with senior management.
- Collaborate with colleagues across the company to share best practices and support broader initiatives.
- Proactively resolve operational challenges and maintain high service standards.
- Motivate, coach, and train your team to build a high-performing, engaged workforce.
- Take full ownership of store operations, including opening, closing, and lone working.
- Attend company-wide meetings and Zoom sessions, ensuring store alignment with company goals.
- Promote a positive workplace culture, setting expectations for professionalism, accountability, and teamwork.
Salary potential based on a 48 hour working week, with a guaranteed 40 hour contract.
Got what it takes? Here’s our Hiring Process:
- Apply now through our Careers page.
- Stand out from the crowd? Our three-stage recruitment process is designed to give you an exclusive, behind-the-scenes look at our business, letting you experience firsthand what it’s like to be part of our team. We look forward to reviewing your application soon!
(Please note: If you don’t hear back from us within 14 business days, we encourage you to apply again in the future).
Job type: Permanent
Posted: 2026-05-26T00:00:00 4 days ago
Store Manager in Oldham employer: The Coffee House
At Coffee House, we pride ourselves on being an excellent employer that values each team member as the cornerstone of our success. Our vibrant work culture fosters collaboration and personal growth, supported by The Coffee House Academy, which offers structured training to help you thrive in your career. Join us in a dynamic environment where your passion for coffee and people can flourish, all while contributing to our mission of becoming the leading independent coffee operator in England.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in Oldham
✨Tip Number 1
Get to know the company! Before your interview, dive into Coffee House's story and values. Show us that you’re not just another candidate but someone who genuinely connects with our mission of creating a welcoming community space.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Think about how you can showcase your leadership skills and passion for coffee while keeping it relaxed and friendly.
✨Tip Number 3
Bring your A-game! When you come in for your interview, dress smart-casual and be ready to share your ideas on how to enhance customer experience. We love fresh perspectives, so don’t hold back!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows us you’re keen and keeps you fresh in our minds as we make our decision. Plus, it’s a great chance to reiterate your excitement about joining the Coffee House family!
We think you need these skills to ace Store Manager in Oldham
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to share your passion for coffee and people.
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with our values and the Store Manager role. Show us why you’re the perfect fit for our Coffee House family!
Showcase Your Leadership Skills:As a Store Manager, you'll be leading a team, so make sure to include examples of your leadership experience. Tell us about times you've motivated others or resolved conflicts – we love hearing those stories!
Apply Through Our Website:Don’t forget to apply through our Careers page! It’s the best way to ensure your application gets into our hands. We can’t wait to see what you bring to the table!
How to prepare for a job interview at The Coffee House
✨Know Your Coffee
Brush up on your coffee knowledge! Understand the different types of coffee beans, brewing methods, and what makes a great cup. This will not only impress your interviewers but also show your passion for the product.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated your colleagues or resolved conflicts. Being a Store Manager means leading by example, so highlight your leadership style.
✨Customer Service Focus
Be ready to discuss your approach to exceptional customer service. Share specific instances where you turned a negative experience into a positive one. This role is all about creating memorable experiences for customers, so demonstrate your commitment to that.
✨Understand the Company Culture
Familiarise yourself with Coffee House's values and mission. Be prepared to explain how your personal values align with theirs. Showing that you understand and appreciate their culture will set you apart from other candidates.
