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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver top-notch coffee and food in a fast-paced environment.
- Company: Join a proudly independent coffee house committed to quality and community.
- Benefits: Earn up to £13.70 per hour with full-time hours and a supportive work culture.
- Other info: Enjoy opportunities for professional growth in a vibrant, collaborative workplace.
- Why this job: Be the driving force behind a busy 'Grab & Go' service, making every customer's day better.
- Qualifications: High energy leadership skills and a passion for customer service are essential.
The predicted salary is between 28500 - 28500 £ per year.
Location: Clitheroe
Hours: Full Time (Minimum 40 hours per week)
Salary: Up to £13.70 per hour
About Us
Coffee House was born from a dream to serve premium food and drink in the heart of our communities. As we grow, we are expanding our reach into the fast paced world of travel. Our site at Primrose Service Station represents our "Grab & Go" model, bringing the same independent spirit and high quality coffee to people on the move. We are a proudly independent business driven by quality. While our spaces may evolve, our values don't change: we provide delicious products, modern environments, and a culture where every team member is truly valued. Our vision is to become the leading independent coffee operator in England, and this high energy service station model is a vital part of that journey.
About You
Are you a high energy leader who thrives on providing a big impact to customers in a short space of time? We are looking for a Store Manager to take the reins of our Primrose Service Station site. Unlike our traditional sit down shops, this is a high speed "Grab & Go" operation. You’ll need to be someone who loves the "buzz" of a busy forecourt, ensuring that every traveler gets a perfect coffee and fresh food without the wait. You will take full ownership of the store’s operations, leading a team that prioritises efficiency and flawless presentation.
A Typical Day as a Store Manager
- Lead by example to create a friendly, professional, and memorable experience for every customer.
- Handle customer queries, complaints, and feedback, coaching your team on best practices.
- Prepare and serve coffee, drinks, and food, ensuring all items meet brand standards.
- Manage tills, cash handling, end of day reconciliation, monitor sales, and control costs to support profitability.
- Keep the store clean, organised, and compliant with food safety, hygiene, and health & safety regulations.
- Identify and report maintenance issues promptly for timely resolution.
- Monitor stock levels, place orders, and run stock takes to ensure smooth operations while minimising waste.
- Provide clear direction to your team, delegate responsibilities, and maintain communication with senior management.
- Collaborate with colleagues across the company to share best practices and support broader initiatives.
- Proactively resolve operational challenges and maintain high service standards.
- Motivate, coach, and train your team to build a high performing, engaged workforce.
- Take full ownership of store operations, including opening, closing, and lone working.
- Attend company wide meetings and Zoom sessions, ensuring store alignment with company goals.
- Promote a positive workplace culture, setting expectations for professionalism, accountability, and teamwork.
Store Manager in Clitheroe employer: The Coffee House
Contact Detail:
The Coffee House Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Clitheroe
✨Tip Number 1
Get to know the company inside out! Research Coffee House's values, mission, and their unique 'Grab & Go' model. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events where Coffee House might be present. Building relationships can give you insider info and potentially a foot in the door.
✨Tip Number 3
Prepare for situational questions! Think about how you'd handle busy periods at the service station or resolve customer complaints. Practising these scenarios can help you shine during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Coffee House family right from the start.
We think you need these skills to ace Store Manager in Clitheroe
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you love coffee and customer service. Share any relevant experiences that highlight your passion for creating memorable customer experiences.
Tailor Your CV: Make sure your CV is tailored to the Store Manager position. Highlight your leadership skills and any experience in fast-paced environments. We’re looking for someone who can thrive in a busy setting, so make that clear!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially when it comes to your skills and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Coffee House!
How to prepare for a job interview at The Coffee House
✨Know the Brand Inside Out
Before your interview, make sure you understand Coffee House's mission and values. Familiarise yourself with their 'Grab & Go' model and how it differs from traditional coffee shops. This will show your genuine interest in the company and help you align your answers with their goals.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to lead a team effectively. Prepare examples of how you've motivated and coached teams in the past. Think about specific situations where you resolved conflicts or improved team performance, as these stories will highlight your leadership style.
✨Demonstrate Customer Focus
Coffee House prides itself on providing a memorable customer experience. Be ready to discuss how you handle customer complaints and feedback. Share examples of how you've gone above and beyond to ensure customer satisfaction, especially in a fast-paced environment.
✨Prepare for Operational Questions
Expect questions about managing store operations, including stock control and cash handling. Brush up on your knowledge of food safety regulations and how to maintain high standards in a busy setting. Being able to discuss these topics confidently will show that you're ready to take ownership of the store.