At a Glance
- Tasks: Create memorable coffee experiences and craft perfect brews for our guests.
- Company: Join The Coffee House, a vibrant community hub in Burnley.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Other info: Enjoy structured training through The Coffee House Academy for career development.
- Why this job: Be part of a passionate team redefining coffee culture and hospitality.
- Qualifications: No experience needed, just bring your enthusiasm and love for coffee!
Join our passionate team as a Coffee House Enthusiast!
About the Opportunity:
- Role: Team Member
- Salary: Enjoy a competitive rate of pay, 5% above National Minimum Wage (NMW)
- Contract: Permanent, offering a minimum of 10 hours per week.
About Us:
Calling all coffee lovers! At The Coffee House, nestled in the heart of Burnley, we're not just brewing coffee - we're crafting experiences. Join our dynamic team as we redefine the way people eat, drink and relax. Since 2011, we've been on a mission to infuse every cup with passion, personality, and pure joy. With locations across the North West of England and North Staffordshire, we're not just a coffee shop, we're a community hub.
About You:
Are you ready to bring your energy and enthusiasm to our team? We're looking for outgoing individuals who share our love for genuine hospitality. Whether you're a seasoned barista or a coffee connoisseur in the making, we want you! As a Coffee House Team Member, you'll be the heart and soul of our brand, creating unforgettable moments for every guest.
What You Will Bring:
- Guest Experience: Create memorable and personalised experiences for our guests, making each visit a special chapter in their coffee journey. Address guest questions and resolve issues with professionalism and a friendly approach, leaving a long lasting impression every time.
- Quality Control: Uphold our standards of excellence, ensuring each brew meets the mark of perfection. Keep our equipment in optimal condition, ensuring every cup is as perfect as the last.
- Product Expert: Develop an in-depth understanding of our offerings to confidently advise and assist guests. Craft great coffee that hits that sweet spot every time - don’t forget about our teas, coolers, seasonal ranges and more.
- Team Player: Assist with opening and closing the store and other duties as needed. Most importantly, have fun – this is your time to learn, develop, and meet great people.
Our Hiring Process:
Apply now through our website. We’ll contact you for a friendly chat about your skills and experience. Leading Contender? You’ll be invited to join us for an immersive on-the-job experience, where you can showcase your personality and get to know our team. Ready to brew up some magic? Apply today and become part of something special!
Thank you for your application! If you don’t hear back within 14 business days, we encourage you to apply again in the future.
Warm Regards, The Coffee House Team
OUR STORY:
Hi! We’re Chris and Stephen - brothers and founders of The Coffee House. The idea was born from a lifelong dream to create a chain of premium coffee shops that serve incredible food and drink, in an environment where people can EAT, DRINK and RELAX in the heart of their communities. Our journey began back in 2011, when we opened our very first store in our home village of Lymm. Fast forward 14 years, and we’re preparing to open our next location, with even more on the horizon! While we’ve grown, we’ve stayed true to our values. We remain a proudly independent business, driven by the same passion and determination that inspired us from day one. At The Coffee House, we’re always looking ahead, and our pursuit of quality is at the core of everything we do. As a fast paced and growing company, we offer a culture where every team member feels truly valued, because we know our people are the key to our success. Our vision is simple: to become the leading independent coffee operator in England. With delicious, high quality products, modern spaces, and passionate, friendly teams – we believe the best is still to come. If you're ready to grow with a company that’s leading the way and become a part of something special, we’d love to hear from you. We can’t wait for you to join us on this journey!
THE COFFEE HOUSE ACADEMY:
We recognise structured training is key to the success, development and happiness of each individual. We encourage and champion those who want to develop their career. As such we have created The Coffee House Academy, a programme that will provide new members of staff with all the training elements they need to kick start their journey with us.
Team Member in Burnley employer: The Coffee House
The Coffee House in Burnley is an exceptional employer that values its team members and fosters a vibrant work culture centred around passion for coffee and customer service. With competitive pay and full-time hours, employees benefit from ongoing training and development opportunities, ensuring personal and professional growth within a supportive environment. Join us to be part of a dynamic team where your contributions are recognised and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member in Burnley
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Coffee House. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Coffee House
Don't be shy about reaching out to The Coffee House directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Coffee House and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Coffee House
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
