At a Glance
- Tasks: Greet guests, serve drinks, and create unforgettable experiences in a vibrant bar environment.
- Company: Join The Cocktail Club, where the party is always off the hook!
- Benefits: Earn as you learn with skill-based pay, plus 50% off food and drink.
- Other info: Flexible part-time hours with opportunities for personal growth and development.
- Why this job: Be part of an epic team and make every night memorable for our guests.
- Qualifications: Great communication skills and a friendly personality are a must!
What's in It for You?
- Earn as you learn - with skill based pay we will increase your hourly rate as you develop new skills.
- Your dedication to the customer experience will be rewarded with a generous service charge.
- An amazing 50% discount on food and drink across all our awesome venues.
- Deals and discounts with a wide range of businesses through our discount portal.
- Early access to your pay through Wagestream.
- £10,000 life assurance to support your loved ones if the worst happens.
- Access to our Employee Assistance Program (EAP) which provides consultation sessions on mental health, well-being and finance, grants, and any other needed support.
- Training and development opportunities.
- Fun and vibrant working environment with a fantastic team.
This is a part time vacancy, with shifts based over Thursday to Saturday and a wage starting at £12.44 per hour!
About Us:
We are The Cocktail Club, where the party's OFF THE HOOK and the bartenders are straight up LEGENDS. Leave your inhibitions at the door and get ready for mind-blowing cocktails, epic vibes, and permission to let loose. EVERYONE. WELCOME. ALWAYS.
What We Need:
As a Floortender, you will play a critical role in ensuring our guests have a memorable and enjoyable experience. Floortenders love people! You're sometimes the first to greet them, so we want you to give them a great first impression.
Responsibilities:
- Greet and welcome guests as they arrive, providing a warm and friendly first impression.
- Serve drinks and food to customers on the floor, taking orders, and ensuring timely delivery.
- Maintain a clean and organized seating area, clearing empty glasses, plates, and trash as needed.
- Engage with guests, providing information on menu items, drink specials, and promotions.
- Anticipate guest needs and promptly address any inquiries or requests.
- Collaborate with the team to ensure smooth and efficient service.
- Uphold all safety and hygiene regulations, including responsible alcohol service guidelines.
- Assist with setting up and breaking down the bar and seating areas before and after service.
Skills and Experience:
- Excellent customer service and communication skills, with the ability to interact with any guest.
- Strong multitasking abilities to handle various tasks simultaneously during peak business hours.
- Friendly and outgoing personality with a genuine desire to create a positive guest experience.
- Knowledge of responsible alcohol service and legal drinking age requirements.
About Nightcap:
Nightcap is an award-winning operator in the late-night bar scene. We operate a portfolio of bars and venues across the UK, including brands like The Cocktail Club, Tonight Josephine, Barrio Familia, and Dirty Martini to name just a few. With a mission to be the UK's leading bar group. Our purpose of existence is the belief that EVERYONE deserves a great night out, and therefore it's everyone's job to make sure we create great nights and days out! We have a lively and dynamic work-ethos across all our bars and offices. Our culture is creative, innovative, and collaborative, where everyone contributes ideas and brings their true self to work every day, as we are hell-bent on harnessing a place where everyone can belong. Working here is fast paced, at times challenging, but copious amounts of fun!
Our Values:
- We Start at the Bar - At Nightcap, we make every decision based on what is right for our bars. This ensures our choices are practical, guest-focused, and truly reflect our business.
- Proud AF - Taking pride in our work means striving for excellence and being dedicated to success.
- Become Your Best Self - At Nightcap, we thrive on personal development of each other.
- Own the Outcome - We believe in setting clear goals, taking full responsibility, and staying committed to achieve success.
- People Are Everything - At Nightcap, we know our people are our greatest asset.
If you enjoy mixing up delicious cocktails and providing excellent service to create memorable experiences for our guests, then we would be delighted to hear from you. We look forward to having you join our team at The Cocktail Club!
Your Application, Your Way:
At Nightcap, our amazing diverse teams are the key to delivering the ultimate guest experience. We need more incredible people to continue to deliver for our guests. It can be difficult for your passion, enthusiasm, and personality to shine through when applying using a CV. We want to do things a little differently and give you the opportunity to stand out from the crowd and shine. As part of the application process, you will be given the opportunity to use a CV or record a short video telling us why you're amazing and we should hire you, maybe you've even got a little party trick you want to show this truly is Your Application, Your Way.
Floortender - The Cocktail Club - Avon employer: The Cocktail Club
The Cocktail Club is an exceptional employer that offers a vibrant and fun working environment, perfect for those looking to thrive in the hospitality industry. With a competitive salary, exciting bonus schemes, and extensive employee benefits including discounts, life assurance, and access to mental health support, we are dedicated to investing in your personal and professional growth. Join our legendary team where your contributions are valued, and you have the opportunity to progress into leadership roles within a supportive atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Floortender - The Cocktail Club - Avon
✨Tip Number 1
Get your personality across! When you’re at the interview, let your true self shine. The Cocktail Club is all about fun and vibrant vibes, so don’t be afraid to show your enthusiasm and passion for creating memorable experiences.
✨Tip Number 2
Practice makes perfect! Before your interview, think about some common questions they might ask and rehearse your answers. This will help you feel more confident and ready to impress them with your customer service skills.
✨Tip Number 3
Show off your knowledge! Familiarise yourself with The Cocktail Club’s menu and drink specials. Being able to chat about their offerings will demonstrate your genuine interest in the role and the company.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you message. It shows you appreciate the opportunity and keeps you fresh in their minds. Plus, it’s a great way to reiterate your excitement about joining the team!
We think you need these skills to ace Floortender - The Cocktail Club - Avon
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your unique style and flair. Remember, we’re all about creating a fun and vibrant atmosphere!
Highlight Your Experience:Make sure to mention any relevant experience you have in customer service or hospitality. We love candidates who can engage with guests and create memorable experiences, so share those stories that showcase your skills!
Keep It Concise:While we want to know all about you, keep your application clear and to the point. Highlight your key skills and experiences without rambling on. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about The Cocktail Club and what we’re all about!
How to prepare for a job interview at The Cocktail Club
✨Know Your Cocktails
Brush up on your cocktail knowledge before the interview. Being able to discuss popular drinks and even suggest a few of your own can show your passion for the role. It’s all about impressing them with your expertise!
✨Show Off Your Personality
The Cocktail Club is all about fun and vibrant vibes, so let your personality shine through during the interview. Be friendly, engaging, and don’t be afraid to show your enthusiasm for creating memorable experiences for guests.
✨Practice Customer Interactions
Since you'll be the first point of contact for guests, practice how you would greet and engage with them. Role-playing different scenarios can help you feel more confident and prepared to handle various guest interactions.
✨Ask Questions
Prepare some thoughtful questions about the team culture or training opportunities. This shows that you’re genuinely interested in the role and want to be part of their dynamic environment. Plus, it gives you a chance to see if it’s the right fit for you!
