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- Tasks: Greet guests, serve drinks and food, and ensure a fun atmosphere.
- Company: Join Nightcap, an award-winning bar group known for epic vibes and unforgettable nights.
- Benefits: Enjoy 50% off food and drinks, mental health support, and career growth opportunities.
- Why this job: Be part of a lively team where creativity and collaboration thrive, making every night memorable.
- Qualifications: Great communication skills and a friendly personality are essential; multitasking is key!
- Other info: Apply uniquely with a CV or a fun video showcasing your personality!
Floortender – The Cocktail Club
About us:
Nightcap is an award-winning operator in the late-night bar scene. We operate a portfolio of bars and venues across the UK, including brands like The Cocktail Club, Tonight Josephine, Barrio Familia, and Dirty Martini to name just a few. With a mission to be the UK’s leading bar group. Our purpose of existence is the belief that EVERYONE deserves a great night out, and therefore it's everyone's job to make sure we create great nights… and days out! We have a lively and dynamic work-ethos across all our bars and offices. Our culture is creative, innovative, and collaborative, where everyone contributes ideas and brings their true self to work every day, as we are hell-bent on harnessing a place where everyone can belong. Working here is fast paced, at times challenging, but copious amounts of fun!
We are The Cocktail Club , where the party's OFF THE HOOK and the bartenders are straight up LEGENDS. Leave your inhibitions at the door and get ready for mind-blowing cocktails, epic vibes, and permission to let loose. EVERYONE. WELCOME. ALWAYS
What's in it for you?
- Your dedication to the customer experience will be rewarded with a generous service charge.
- An amazing 50% discount on food and drink across all our awesome venues.
- Access to our Employee Assistance Program (EAP) which provides consultation sessions on mental health, well-being and finance, grants, and any other needed support.
- The opportunity to join our world-class bartender training program and become a Cocktail Jedi.
- Third-party training sessions that come with globally accepted certificates.
- Incredible career progression opportunities. We're invested in your success during your time with us!
- And don't forget our annual Nightfest staff party, where over we all come together to celebrate. It's an event you won't want to miss!
What We Need:
As a Floortender, you will play a critical role in ensuring our guests have a memorable and enjoyable experience. Floortender’s love people! You’re sometimes the first to greet them, so we want you to give them a great first impression.
This is a FULL TIME vacancy, with shifts based over 5 days, and a wage starting at £12 per hour!
Responsibilities:
- Greet and welcome guests as they arrive, providing a warm and friendly first impression.
- Serve drinks and food to customers on the floor, taking orders, and ensuring timely delivery.
- Maintain a clean and organized seating area, clearing empty glasses, plates, and trash as needed.
- Engage with guests, providing information on menu items, drink specials, and promotions.
- Anticipate guest needs and promptly address any inquiries or requests.
- Collaborate with the team to ensure smooth and efficient service.
- Uphold all safety and hygiene regulations, including responsible alcohol service guidelines.
- Assist with setting up and breaking down the bar and seating areas before and after service.
Skills and Experience:
- Excellent customer service and communication skills, with the ability to interact with any guest.
- Strong multitasking abilities to handle various tasks simultaneously during peak business hours.
- Friendly and outgoing personality with a genuine desire to create a positive guest experience.
- Knowledge of responsible alcohol service and legal drinking age requirements.
If you enjoy mixing up delicious cocktails and providing excellent service to create memorable experiences for our guests, then we would be delighted to hear from you.
We look forward to having you join our team at The Cocktail Club!
Your Application, Your Way
At Nightcap, our amazing diverse teams are the key to delivering the ultimate guest experience. We need more incredible people to continue to deliver for our guests. It can be difficult for your passion, enthusiasm, and personality to shine though when applying using a CV. We want to do things a little differently and give you the opportunity to stand out from the crowd and shine. As part of the application process, you will be given the opportunity to use a CV or record a short video telling us why you’re amazing and we should hire you, maybe you’ve even got a little party trick you want to show … this truly is Your Application, Your Way
Floortender – The Cocktail Club employer: The Cocktail Club Careers
Contact Detail:
The Cocktail Club Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floortender – The Cocktail Club
✨Tip Number 1
Show your personality! Since The Cocktail Club values a friendly and outgoing atmosphere, make sure to let your true self shine through in any interactions you have during the application process. Whether it's in a video or during an interview, be genuine and enthusiastic.
✨Tip Number 2
Familiarize yourself with the menu and drink specials. Being knowledgeable about what The Cocktail Club offers will not only impress the hiring team but also show that you're genuinely interested in providing an exceptional guest experience.
✨Tip Number 3
Practice your communication skills! As a Floortender, you'll need to engage with guests effectively. Consider role-playing scenarios with friends or family to enhance your ability to interact positively and handle various guest inquiries.
✨Tip Number 4
Highlight your multitasking abilities. In a fast-paced environment like The Cocktail Club, being able to juggle multiple tasks is crucial. Think of examples from past experiences where you've successfully managed several responsibilities at once and be ready to share them.
We think you need these skills to ace Floortender – The Cocktail Club
Some tips for your application 🫡
Show Your Personality: Since the application process allows for a video submission, take this opportunity to showcase your personality. Be enthusiastic and let your passion for customer service shine through. A little humor or a party trick can make you memorable!
Highlight Relevant Experience: In your CV or video, emphasize any previous experience in hospitality or customer service. Mention specific roles where you interacted with guests and created positive experiences, as this aligns with the Floortender role.
Demonstrate Your Communication Skills: Whether you choose to submit a CV or a video, make sure to communicate clearly and confidently. The ability to engage with guests is crucial, so show that you can connect with people effectively.
Express Your Enthusiasm for the Role: Make it clear why you want to work at The Cocktail Club. Talk about your love for creating memorable experiences and how you align with their mission of providing great nights out for everyone.
How to prepare for a job interview at The Cocktail Club Careers
✨Be the Life of the Party
As a Floortender, your personality is key! Show off your friendly and outgoing nature during the interview. Engage with the interviewer as if they were a guest, and let your enthusiasm for creating memorable experiences shine through.
✨Know Your Cocktails
Brush up on your cocktail knowledge before the interview. Be prepared to discuss your favorite drinks and any unique recipes you might know. This shows your passion for the role and your commitment to providing excellent service.
✨Demonstrate Multitasking Skills
The bar scene can get hectic, so be ready to share examples of how you've successfully managed multiple tasks at once. Whether it's serving drinks, engaging with guests, or maintaining cleanliness, highlight your ability to juggle responsibilities effectively.
✨Showcase Your Team Spirit
Collaboration is crucial in a fast-paced environment like The Cocktail Club. Share experiences where you've worked well in a team, emphasizing your willingness to support colleagues and contribute to a smooth service.
