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For Companies At a Glance
- Tasks: Serve delicious food and create memorable experiences for our guests.
- Company: Join the award-winning Heartwood Collection, known for its vibrant culture.
- Benefits: Enjoy competitive pay, discounts, and a supportive work environment.
- Why this job: Be part of a growing team with opportunities for personal and professional development.
- Qualifications: Great interpersonal skills and a passion for excellent service.
- Other info: Exciting career growth as we expand to over 60 locations by 2027.
The predicted salary is between 13 - 16 £ per hour.
At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as a Waiter / Waitress.
What we offer:
- Pay is based on National Living Wage + TRONC*
- Bespoke training and development through our Stepping Stones programme
- Access to the Employee Assistance Program with Hospitality Action
- Instant pay access through EarlyPay
- Enhanced Maternity & Paternity leave
- Up to £1,500 Referral Bonus
- 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
- A birthday gift and Long Service Recognition
- Discounts on hundreds of retailers and experiences via Reward Gateway
- Cycle to Work Scheme
About You:
- You’re a people person with great interpersonal skills and love making guests feel special
- You’re flexible, reliable, and passionate about delivering excellent service
- Have an interest in great quality food and high standards
Heartwood Collection is a multi-award-winning hospitality group:
- Sunday Times Best Places to Work winner 2024
- Double winner at the Publican Awards 2024
- Best Pub Brand/ Concept at the Publican Awards 2025
At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate. Join us and be part of a community that’s warm, genuine, and full of life.
*The hourly rate includes the National Living Wage and TRONC, calculated from the expected 6 months’ average.
Server / Waiter / Waitress in Newbury employer: The Coat and Bear, Newbury
Contact Detail:
The Coat and Bear, Newbury Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Server / Waiter / Waitress in Newbury
✨Tip Number 1
Get to know the Heartwood Collection! Familiarise yourself with their values and what makes them tick. When you walk in for an interview, show that you’re not just another applicant but someone who genuinely connects with their mission.
✨Tip Number 2
Practice your people skills! As a waiter or waitress, it’s all about making guests feel special. Role-play with friends or family to nail down your approach to customer service and showcase your personality during the interview.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and presentable when you arrive for your interview. It shows you care about the role and the company.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Heartwood family. Let’s get you started on this exciting journey!
We think you need these skills to ace Server / Waiter / Waitress in Newbury
Some tips for your application 🫡
Show Your Personality: When writing your application, let your vibrant personality shine through! We’re looking for passionate individuals, so don’t be afraid to express your enthusiasm for the role and the hospitality industry.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous roles in hospitality or customer service that showcase your ability to make guests feel special, just like we do at Heartwood Collection.
Keep It Professional Yet Friendly: While we love a casual vibe, remember to keep your application professional. Use clear language and check for any typos or errors. A friendly tone can go a long way in showing us you’re a great fit for our team!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the info you need about the role and our amazing benefits there!
How to prepare for a job interview at The Coat and Bear, Newbury
✨Know the Menu Inside Out
Familiarise yourself with the menu and any specials before the interview. Being able to discuss dishes, ingredients, and even suggest pairings shows your passion for food and service, which is exactly what Heartwood Collection values.
✨Show Off Your People Skills
Prepare examples of how you've made guests feel special in previous roles. Whether it’s a compliment or a small gesture, demonstrating your interpersonal skills will resonate well with the interviewers who are looking for vibrant individuals.
✨Be Ready for Role-Play Scenarios
Expect some role-play during the interview where you might have to handle a difficult customer or take an order. Practising these scenarios can help you feel more confident and show that you can deliver excellent service under pressure.
✨Express Your Passion for Hospitality
Share why you love working in hospitality and what excites you about joining Heartwood Collection. Your enthusiasm can set you apart from other candidates and align with their commitment to creating a warm and genuine community.
