Customer Correspondence Manager - Fixed Term Contract to December 2027
Help customers get the answers that matter.
Customer Correspondence Manager
Mansfield | Hybrid Working
At the Mining Remediation Authority, our work improves lives, protects communities and supports the environment.
We're looking for a talented communicator to lead the handling of complex customer enquiries, complaints and stakeholder correspondence.
If you're skilled at untangling complex issues, writing clear responses and building trust through great customer service, this could be the role for you.
You'll work with colleagues across the organisation to resolve issues, improve customer experience and help shape how we engage with the people and communities we serve.
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Customer Correspondence Manager - Fixed Term Contract to December 2027 in Mansfield employer: The Coal Authority
Joining the Mining Remediation Authority as a PMO Analyst offers you the chance to be at the forefront of a transformative programme that will modernise our core business systems and enhance service delivery for years to come. Our collaborative work culture fosters professional growth, providing you with exposure to senior stakeholders and the opportunity to make a significant impact on a major ERP implementation. With a focus on governance, planning, and analysis, you'll be part of a team that values your insights and encourages constructive challenge, making this an excellent place for meaningful and rewarding employment.
