The Coal Authority is seeking a Customer Strategy and Support Project Lead on a temporary contract to December 2027. You will coordinate customer projects, support the Customer Delivery Group, analyse feedback, and turn insights into practical actions that improve services.
Based in Mansfield with hybrid working (average 2 days on site), the role offers a varied, hands-on opportunity to build project, stakeholder and customer insight experience while delivering better outcomes for customers.
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Contract: Customer Strategy & Delivery Lead in Mansfield employer: The Coal Authority
Joining the Mining Remediation Authority as a PMO Analyst offers you the chance to be at the forefront of a transformative programme that will modernise our core business systems and enhance service delivery for years to come. Our collaborative work culture fosters professional growth, providing you with exposure to senior stakeholders and the opportunity to make a significant impact on a major ERP implementation. With a focus on governance, planning, and analysis, you'll be part of a team that values your insights and encourages constructive challenge, making this an excellent place for meaningful and rewarding employment.