At a Glance
- Tasks: Deliver exceptional service to guests and maintain operations during overnight hours.
- Company: Join the Coaching Inn Group, a leader in historic hospitality.
- Benefits: Flexible shifts, tips, discounts on food and accommodation, and career development.
- Other info: Enjoy a vibrant work environment with recognition schemes.
- Why this job: Be part of a fun team and make guests feel at home.
- Qualifications: Strong communication skills and a proactive attitude.
The predicted salary is between 10 - 12 £ per hour.
At the Coaching Inn Group, we are looking for talented Night Porters to join our team. The role involves working independently, delivering exceptional service to guests, and maintaining the operation during overnight hours.
Who We’re Looking For
- Fun, bubbly, and energetic individuals – experience is not essential.
- A desire to delight every guest.
- Able to work on your own initiative.
- Organised and efficient at completing tasks.
Responsibilities
- Provide excellent guest service during overnight hours.
- Maintain the cleanliness and safety of guest areas and facilities.
- Assist with overnight check‑in and check‑out processes.
- Coordinate with front‑desk and housekeeping teams.
Qualifications
- Strong communication skills.
- Proactive and self‑motivated.
- Adaptability to evening shift requirements.
- Resilience and attention to detail.
Benefits
- Work/life balance commitment and flexible working arrangement.
- Tronc tips scheme with 100% gratuity distribution via TipJar.
- Hero of the Month and Hero of the Year recognition schemes.
- Up to 50% discount on food across all hotel outlets and 50% off accommodation.
- £1 annual stay offer.
- Employee assistance programme and wellbeing support.
- Award‑winning training and career development opportunities.
About Coaching Inn Group
The Coaching Inn Group is the premier operator of historic Coaching Inns and premium destination hotels in beautiful market towns and scenic spots across the UK. We are committed to delivering hospitality from the heart, providing a vibrant and exciting environment while celebrating the history of our magnificent buildings.
Night Porter employer: The Coaching Inn Group
At the Coaching Inn Group, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values individuality and guest satisfaction. Our Night Porters enjoy flexible working arrangements, generous discounts, and award-winning training opportunities, all while contributing to the unique charm of our historic inns in beautiful market towns across the UK. Join us to be part of a team that celebrates hospitality from the heart and recognises your efforts through various employee recognition schemes.
StudySmarter Expert Advice🤫
We think this is how you could land Night Porter
✨Tip Number 1
Get to know the Coaching Inn Group! Research their values and what makes them tick. When you walk in for that interview, you’ll want to show that you’re not just another candidate but someone who genuinely connects with their mission of delivering hospitality from the heart.
✨Tip Number 2
Practice your communication skills! As a Night Porter, you'll need to interact with guests and team members. Try role-playing common scenarios with friends or family to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 3
Show off your organisational skills! Think about how you can demonstrate your ability to manage tasks efficiently during the interview. Maybe share a story where you successfully juggled multiple responsibilities – it’ll show you’re ready for the night shift!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed by the Coaching Inn Group. Plus, we love seeing candidates who take that extra step to connect with us directly. So, go on, hit that apply button!
We think you need these skills to ace Night Porter
Some tips for your application 🫡
Show Your Personality:We want to see the real you! When writing your application, let your fun and bubbly personality shine through. Don’t be afraid to show us why you’re the perfect fit for our team!
Highlight Relevant Skills:Even if you don’t have direct experience, think about any skills that relate to the role. Being organised, efficient, and having strong communication skills are key, so make sure to mention these in your application.
Tailor Your Application:Take a moment to read through the job description again and tailor your application to match. Use similar language and highlight how your experiences align with what we’re looking for in a Night Porter.
Apply Through Our Website:We encourage you to apply directly through our website. It’s super easy and ensures your application goes straight to us. Plus, you’ll get to explore more about our amazing company while you’re at it!
How to prepare for a job interview at The Coaching Inn Group
✨Show Your Personality
As a Night Porter, being fun, bubbly, and energetic is key! Make sure to let your personality shine during the interview. Share stories that highlight your enthusiasm for guest service and how you enjoy making people feel welcome.
✨Demonstrate Independence
Since the role involves working independently, be prepared to discuss times when you've successfully taken initiative. Think of examples where you managed tasks on your own or solved problems without supervision, showcasing your proactive nature.
✨Highlight Communication Skills
Strong communication is crucial in this role. Be ready to talk about how you effectively communicate with guests and team members. You might want to share experiences where clear communication made a difference in service delivery or teamwork.
✨Emphasise Adaptability
Working night shifts can be challenging, so show that you're adaptable. Discuss any previous experiences where you had to adjust to new schedules or environments. This will demonstrate your resilience and ability to thrive in different situations.
