Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the Front of House team, ensuring exceptional guest service and operational standards.
- Company: Join the Coaching Inn Group, known for stunning historic inns across England and Wales.
- Benefits: Enjoy flexible working patterns, tips shared weekly, and discounts on food and accommodation.
- Why this job: Be part of a new team in a beautifully refurbished hotel, promoting a fun and supportive culture.
- Qualifications: Supervisory experience in hospitality is essential; knowledge of booking systems is a plus.
- Other info: Exciting recruitment events in February and March, with a start date of 24th March 2025.
The predicted salary is between 30000 - 42000 £ per year.
The Coaching Inn Group is the operator of stunning historic coaching inns in beautiful towns across England and Wales and we are currently undergoing a major refurbishment at The Castle of Brecon Hotel in Brecon town centre and looking to re-open in April 2025.
We are now looking for talented people to become part of our Front of House team and we are recruiting for Hotel Duty Managers
As part of the Front of House Team, Duty Managers supervise shifts, leading the team in providing excellent guest service, maintaining operational standards and ensuring we exceed our guests expectations. We have Full and Part-time roles and are happy to discuss flexible working patterns, however as we are in a hospitality business we will require some weekend and evening availability.
Who are we looking for?
- Reliable, genuine and passionate people who want to be proud of what they do and where they work
- You must have supervisory experience of leading and managing a team in a hospitality business
- Have a focus on attention to detail and maintaining high standards of cleanliness and presentation
- Are confident, genuine people who are keen to provide a genuine \”Hospitality from the Heart\” service to our guests.
- People who can motivate a team , lead from the front and love what they do!
Why work for the Coaching Inn Group?
Work/Balance? A genuine belief in work/life balance and an understanding of working together to promote flexibility.
Tips? A Tronc scheme with 100% of gratuities distributed between the whole team via TipJar weekly.
Uniform? Provided for you
Development? Award winning career development programmes
Reward? We have fantastic Hero of the month and Hero of the year schemes.
Discounts? Up to 50% discount off food across all of our hotels and 50% off accommodation
Something different? Annual stay for £1 offer
Personal support? Employee assistance programme and wellbeing support
We do ask that you bring a \’can-do\’ attitude, a desire to exceed expectations, a bubbly and outgoing personality, and we will help you to unlock your potential and reach new heights in your career. We also want you to have some fun at work and enjoy your job! Experience in previous supervisory roles is essential for this role and experience in a 20+ room hotel with some knowledge of bookings and reservations systems would be an advantage.
This is a great opportunity to be part of a new team that we hope is going to establish itself as a great venue in the area. Our team are the most important ingredient in the recipe for a great hotel and after a £3 million pound refurbishment being part of the Castle of Brecon Hotel is going to be exciting! If you\’re up for the challenge: apply now!
Recruitment Open Days and Interview days will be held locally at the end of February and beginning of March and start dates of employment, if successful will be 24th March 2025
Hotel Duty Manager employer: The Coaching Inn Group
Contact Detail:
The Coaching Inn Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Duty Manager
✨Tip Number 1
Familiarise yourself with the Coaching Inn Group and their values. Understanding their commitment to 'Hospitality from the Heart' will help you align your approach during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 2
Prepare to discuss your previous supervisory experience in detail. Think of specific examples where you led a team, handled challenges, or improved guest satisfaction, as this will showcase your capability to manage shifts effectively.
✨Tip Number 3
Showcase your passion for hospitality by sharing personal anecdotes about memorable guest experiences you've created or been part of. This will highlight your genuine interest in providing excellent service.
✨Tip Number 4
Be ready to discuss your flexibility regarding working hours. Since the role requires weekend and evening availability, demonstrating your willingness to adapt will make you a more attractive candidate.
We think you need these skills to ace Hotel Duty Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Hotel Duty Manager. Highlight your supervisory experience and how it aligns with the expectations of the Coaching Inn Group.
Tailor Your CV: Customise your CV to reflect your relevant experience in hospitality management. Emphasise your leadership skills, attention to detail, and any specific achievements that demonstrate your ability to provide excellent guest service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your desire to be part of the Coaching Inn Group. Mention your 'can-do' attitude and how you can contribute to creating a positive work environment and exceeding guest expectations.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at The Coaching Inn Group
✨Show Your Passion for Hospitality
Make sure to express your genuine love for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to provide excellent service in previous roles, as this aligns with the company's focus on 'Hospitality from the Heart'.
✨Demonstrate Leadership Skills
As a Duty Manager, you'll be leading a team, so it's crucial to showcase your supervisory experience. Prepare to discuss situations where you've successfully motivated your team or resolved conflicts, highlighting your ability to lead from the front.
✨Emphasise Attention to Detail
The Coaching Inn Group values high standards of cleanliness and presentation. Be ready to talk about how you ensure these standards are met in your current or past roles, and provide examples of how your attention to detail has positively impacted guest experiences.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in a hospitality context. Think about potential challenges you might face as a Duty Manager and prepare thoughtful responses that demonstrate your ability to handle difficult situations effectively.