At a Glance
- Tasks: Lead and inspire the housekeeping team to maintain exceptional cleanliness standards.
- Company: Forest Park Country Hotel, a charming retreat in the New Forest.
- Benefits: Flexible work/life balance, tip sharing, discounts, and career development opportunities.
- Other info: Enjoy a supportive environment with a focus on wellbeing and personal growth.
- Why this job: Join a passionate team and create unforgettable experiences for guests.
- Qualifications: Experience in a senior housekeeping role with strong leadership skills.
The predicted salary is between 25000 - 30000 € per year.
An elegant country hotel promising a memorable retreat nestled on the edge of the vibrant village of Brockenhurst in the heart of the New Forest, Forest Park Country Hotel is one of the New Forest’s iconic country hotels. Combining timeless charm, boutique accommodation, exceptional food and drink, and gracious hospitality, we create unforgettable stays for discerning travellers seeking a peaceful woodland escape.
We are now looking for an experienced and passionate Head Housekeeper to lead our housekeeping team and help maintain the exceptional standards our guests expect.
The RoleAs Head Housekeeper, you will take pride in ensuring every part of the hotel reflects the elegance, comfort, and attention to detail that defines Forest Park Country Hotel. You will lead and inspire the housekeeping team while maintaining the highest standards of cleanliness throughout our guest bedrooms and public areas.
Key Responsibilities- Lead, motivate, and manage the housekeeping team
- Ensure all guest rooms and public areas are cleaned and presented to exceptional standards
- Manage housekeeping rotas and daily task allocation
- Conduct room inspections and quality checks
- Monitor stock levels and order housekeeping supplies
- Support recruitment, training, and development within the department
- Ensure health, safety, and hygiene standards are consistently followed
- Work closely with Reception and Maintenance teams to deliver a seamless guest experience
- Has previous experience in a Head Housekeeper or senior housekeeping role within hospitality
- Demonstrates excellent leadership and organisational skills
- Has exceptional attention to detail
- Takes pride in delivering high standards
- Works well under pressure in a fast-paced environment
- Is friendly, approachable, and passionate about hospitality
- Shares our people-focused and family-oriented culture
- Work/life balance: We believe in balance and promote flexibility
- TipJar scheme: 100% of gratuities distributed to teams every week via TipJar
- Development: Award winning career development programmes
- Reward: Hero of the month and Hero of the year schemes
- Discounts: Up to 50% discount on food across all of our hotels and 50% off accommodation
- Annual stay for £1 offer
- Personal support: Employee assistance programme and wellbeing support
Location: Forest Park Country Hotel, Rhinefield Road, Brockenhurst, SO42 7ZG
Head Housekeeper employer: The Coaching Inn Group
At Forest Park Country Hotel, we pride ourselves on being an exceptional employer that values work-life balance and fosters a supportive, family-oriented culture. Our team enjoys generous benefits such as a TipJar scheme for weekly gratuities, award-winning career development programmes, and substantial discounts on food and accommodation across our hotels. Nestled in the picturesque New Forest, we offer a unique opportunity to work in a charming environment while leading a dedicated housekeeping team committed to delivering outstanding hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Head Housekeeper
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at Forest Park Country Hotel. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for hospitality shine through. Share stories about how you've led teams and maintained high standards – it’s all about making a memorable impression.
✨Tip Number 3
Research the hotel! Familiarise yourself with Forest Park Country Hotel's values and what makes it special. This way, you can tailor your responses to show you're the perfect fit for their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Head Housekeeper
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share specific experiences that highlight your dedication to creating memorable guest experiences, just like we do at Forest Park Country Hotel.
Highlight Your Leadership Skills:As a Head Housekeeper, you'll be leading a team, so make sure to showcase your leadership abilities in your application. Talk about times you've motivated or trained others, and how you maintain high standards under pressure.
Be Detail-Oriented:Attention to detail is key in our industry. In your written application, mention how you ensure cleanliness and presentation in your previous roles. We want to see that you take pride in every little aspect of housekeeping!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and get to know you better. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at The Coaching Inn Group
✨Know the Hotel Inside Out
Before your interview, take some time to research Forest Park Country Hotel. Familiarise yourself with its history, values, and what makes it unique. This will not only show your genuine interest but also help you align your answers with their ethos.
✨Showcase Your Leadership Skills
As a Head Housekeeper, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully motivated and managed a team. Highlight how you’ve maintained high standards and dealt with challenges in a fast-paced environment.
✨Emphasise Attention to Detail
Attention to detail is crucial in housekeeping. Be ready to discuss specific instances where your keen eye for detail made a difference. Whether it’s about cleanliness or presentation, share how you ensure that every corner of a space meets exceptional standards.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the hotel’s culture, team dynamics, and expectations for the Head Housekeeper role. This shows your enthusiasm and helps you gauge if the hotel is the right fit for you.
