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- Tasks: Lead a team to deliver exceptional guest experiences in a vibrant hotel environment.
- Company: Join the Coaching Inn Group, a top-rated operator of historic inns and premium hotels across the UK.
- Benefits: Enjoy flexible work/life balance, 50% discounts on food and accommodation, and a Tronc scheme for tips.
- Why this job: Be part of a passionate team that values hospitality and offers award-winning career development.
- Qualifications: Looking for fun, passionate individuals with team leadership experience and a knack for guest delight.
- Other info: Experience picturesque market towns and enjoy unique perks like an annual stay for just £1.
The predicted salary is between 28800 - 43200 £ per year.
Why work for the Coaching Inn Group?
- Work/Balance: A genuine belief in work/life balance and an understanding of working together to promote flexibility.
- Tips: A Tronc scheme with 100% of gratuities distributed to our teams every week via TipJar.
- Development: Award winning career development programmes.
- Reward: We have fantastic Hero of the month and Hero of the year schemes.
- Discounts: Up to 50% discount off food across all of our hotels and 50% off accommodation.
- Something different: Annual stay for £1 offer.
- Personal support: Employee assistance programme and wellbeing support.
At the Coaching Inn Group, we have one mission - to deliver Hospitality from the Heart. To help us with this, we are looking for fantastic and talented people that have a passion for delighting our guests and providing truly memorable moments.
The Coaching Inn Group is the premier operator of historic Coaching Inns and premium destination hotels in beautiful market towns and beauty spots across the UK, and we have been highlighted as one of the Top 25 Companies to Work For.
We are looking for a talented Duty Manager to join our team.
Who are we looking for?
- Fun and passionate people.
- Can work well within a team, but also with their own initiative.
- Can inspire and develop a team.
- Experience with shift management and with team leadership.
- An interest in delighting guests with memorable moments.
Our hotels are located in picturesque market towns and operate with a bustling food and beverage offering, coupled with a busy bedroom trade. We are the marquee venue in each of the towns we are in, and provide a vibrant and exciting environment that also celebrates the history of our magnificent buildings.
Our people are what brings these experiences to life. Every person that works within the Coaching Inn Group are passionate about what they do, delivering exceptional service, superior knowledge and a drive to delight every single guest.
We offer award winning training and career development. We just ask that you bring a 'can-do' attitude, a desire to exceed expectations, a bubbly and outgoing personality, and we will help you to unlock your potential and reach new heights in your career.
Duty Manager employer: The Coaching Inn Group
Contact Detail:
The Coaching Inn Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with the Coaching Inn Group's values and mission. Understanding their commitment to 'Hospitality from the Heart' will help you align your responses during interviews and demonstrate your passion for guest satisfaction.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in previous roles. Highlighting your ability to inspire and develop others will resonate well with their focus on team dynamics.
✨Tip Number 3
Research the specific hotels within the Coaching Inn Group and their unique offerings. Being knowledgeable about their locations and services will allow you to engage in meaningful conversations during interviews, showing your genuine interest in the role.
✨Tip Number 4
Prepare to discuss your approach to creating memorable guest experiences. Think of specific instances where you've gone above and beyond for customers, as this aligns perfectly with their desire for candidates who can delight guests.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with the Coaching Inn Group's mission of delivering 'Hospitality from the Heart'. Reflect this understanding in your application to show that you align with their values.
Highlight Relevant Experience: Emphasise any previous experience in shift management, team leadership, or customer service. Use specific examples to demonstrate how you've inspired and developed a team in the past.
Showcase Your Personality: The Coaching Inn Group is looking for fun and passionate individuals. Let your bubbly and outgoing personality shine through in your cover letter and CV to make a memorable impression.
Tailor Your Application: Customise your CV and cover letter to reflect the specific skills and qualities mentioned in the job description. Mention your interest in creating memorable moments for guests to align with their expectations.
How to prepare for a job interview at The Coaching Inn Group
✨Show Your Passion for Hospitality
Make sure to express your genuine enthusiasm for the hospitality industry. Share specific examples of how you've delighted guests in previous roles, as this aligns perfectly with the Coaching Inn Group's mission of delivering 'Hospitality from the Heart'.
✨Demonstrate Team Leadership Skills
Prepare to discuss your experience in managing shifts and leading teams. Highlight instances where you've inspired or developed team members, as this is crucial for the Duty Manager role.
✨Emphasise Flexibility and Work-Life Balance
Since the Coaching Inn Group values work/life balance, be ready to talk about how you manage your time effectively. Discuss any experiences where you've successfully balanced multiple responsibilities while maintaining high service standards.
✨Prepare Questions About Development Opportunities
Show your interest in career growth by asking insightful questions about the award-winning training and development programmes offered. This demonstrates your commitment to personal and professional growth within the company.
