At a Glance
- Tasks: Lead and inspire a passionate hotel team while ensuring exceptional guest experiences.
- Company: The George Hotel, a historic coaching inn with a warm, family-run ethos.
- Benefits: Generous salary, bonus schemes, 33 days holiday, and discounts on food and accommodation.
- Other info: Dynamic work environment with opportunities for career growth and personal development.
- Why this job: Join a unique hotel blending history with modern hospitality and make a real impact.
- Qualifications: Proven experience in hospitality management with a focus on guest satisfaction and team development.
The predicted salary is between 42000 - 45000 £ per year.
- General Manager
- The George Hotel, Dorchester-on-Thames, Oxfordshire
- Salary: £42,000 - £45,000 depending on experience + Generous Bonus Scheme | Full-Time
The Opportunity
As General Manager, you’ll take overall responsibility for the successful operation of The George, leading the team, driving commercial performance and ensuring every guest receives an exceptional experience.
This is a hands‑on leadership role for someone who understands that great hospitality starts with great people.
You’ll be visible, energetic and passionate about creating an environment where your team can thrive and guests feel genuinely welcomed.
You’ll have responsibility for the hotel’s day‑to‑day operation across accommodation, food and beverage, guest experience, people development, financial performance and compliance, working closely with the wider Coaching Inn Group team.
What We’re Looking For
We’re looking for an experienced hotel or hospitality leader who can combine commercial acumen with genuine warmth and personality.
- You Will
- Lead, inspire and develop a passionate hotel team, creating a positive and supportive working culture.
- Take ownership of the hotel’s financial and commercial performance, identifying opportunities to grow revenue and profitability.
- Deliver consistently high standards across accommodation, food, beverage and guest service.
- Ensure every guest experiences the Group’s “Hospitality from the Heart” ethos.
- Build strong relationships with guests, suppliers, local businesses and the surrounding community.
- Develop and coach your team, supporting their career progression and personal development.
- Maintain excellent operational, health & safety and compliance standards.
- Work collaboratively with the wider Coaching Inn Group to share best practice and maximise opportunities.
- Bring energy, creativity and fresh ideas while respecting the unique heritage and character of The George.
About You
You’ll be an accomplished hospitality professional with proven experience in a senior management or General Manager role, ideally within a hotel, coaching inn or premium hospitality environment.
A natural leader – someone who inspires people and leads from the front.
Commercially minded – confident managing budgets, KPIs, revenue and profitability.
Guest focused – passionate about delivering memorable experiences and exceptional service.
People orientated – committed to developing your team and creating a culture where people genuinely enjoy coming to work.
Hands‑on and energetic – comfortable being visible across the hotel and getting involved wherever needed.
Authentic – someone who understands that great hospitality is about genuine connections, not simply processes.
Most importantly, you’ll have the personality, ambition and passion to make The George an outstanding place to stay, dine, work and visit.
Why The Coaching Inn Group?
Founded in 1996 by Kevin Charity, the Coaching Inn Group began as a family‑run business with an ambition to breathe new life into Britain’s historic inns and hotels.
Today, the Group operates 43 unique properties across the UK, each celebrating its own heritage while providing the modern comforts today’s guests expect.
At the heart of everything we do is our ethos: “Hospitality from the Heart.” Our teams are treated as family, our communities as partners and our guests as old friends.
Our achievements include being recognised as UK’s Best Accommodation Operator at the 2025 Publican Awards, alongside Which? recognition and our position among the UK’s Top Employers.
- Our Benefits
- Work‑life balance – a genuine commitment to flexibility and working together as a team.
- Tronc scheme – 100% of gratuities distributed to our teams every week through Tip Jar.
- Bonus opportunities – generous monthly, quarterly and annual bonus schemes.
- 33 days’ holiday.
- Private healthcare and life insurance.
- Annual health and wellbeing grant.
- Up to 50% discount on food across our hotels.
- 50% discount on accommodation.
- Annual £1 stay offer.
- Award‑winning career development programmes.
- Employee Assistance Programme and wellbeing support.
- A storied hotel where history meets distinctive hospitality
The George Hotel is a truly special place.
Dating back to 1495, this beautiful historic coaching inn sits opposite the magnificent Dorchester Abbey in the picturesque Oxfordshire village of Dorchester-on-Thames.
With its gabled timber façade, oak beams, roaring fires and characterful galleried courtyard, The George beautifully combines centuries of history with elegant accommodation, seasonal modern British dining and warm, heartfelt hospitality.
Now, we’re looking for an exceptional General Manager to lead this unique hotel and take its next chapter to even greater heights.
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Hotel General Manager in Dorchester employer: The Coaching Inn Group
The Coaching Inn Group is an exceptional employer, offering a vibrant work culture that prioritises work/life balance and personal development. As a Senior Sous Chef at Blakeney Manor Hotel, you will thrive in a supportive environment while crafting exquisite coastal British cuisine with locally sourced ingredients, all set against the stunning backdrop of Norfolk's coastline. Join us for a rewarding career where your culinary talents can flourish and grow.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel General Manager in Dorchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like The Coaching Inn Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to The Coaching Inn Group
Don't be shy about reaching out to The Coaching Inn Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hotel General Manager in Dorchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about The Coaching Inn Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at The Coaching Inn Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
